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Hi All,

 

We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replay


Can you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience?

 

Kind regards,

Ciarán M

Hi Ciarán, 

 

Thank you for reaching out!

If you haven’t already, we recommend contacting our support team at support@clicklearn.com, where we can walk you through best practices for editing steps.

We’d be happy to guide you through and help enhance your user experience. Looking forward to assisting you!

Best, 
Plamena

Hi ​@Plami ,


Hope you’re well - we actually got confirmation on a call with Morten directly, stating we can use Ctrl + Shift + Edit to edit the element text without damaging the path it links to, is this something that can be integrated into future training or made easier for end users as its something we had to do a lot of digging for to find

 

Kind regards,

Ciarán M

Hi ​@Ciarán Martin, 

I appreciate your message and I’m glad to hear that Morten was able to assist you. Thank you for sharing this insight—it’s valuable feedback.

We will pass this on to our Product Team for consideration, as we always strive to improve the user experience. Please write to us if you need help again.

Best wishes, 
 

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