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Download portal as PDF from ClickLearn Studio

  • 14 September 2022
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So I know you can turn on the option for users to download your portal content as PDF.

I have this turned off because I want users to use the videos instead.

 

However, I’d like to download a PDF copy of the portal myself, for my own reference as author.

Is it possible to do this from the Studio application itself, or do I need to turn on the option > publish to portal > download PDF > then turn off the option > re-publish to portal ? (The latter being time-consuming and inconvenient)

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Best answer by Nickia 21 September 2022, 15:33

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Update to add:

 

I found the option to download a preview of the PDF in Settings / Publishing Template / PDF

But the button does nothing when I click on it.

 

I also see the option “For each segment” but the PDF will only download the entire portal not the segment. If I’m viewing the portal on a specific segment URL and try to click the “download portal as PDF” button, it just errors and say the blob doesn’t exist.

 

It looks like these two areas are perhaps bugged?

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Hi @Georgie

 

For our projects, we’ve found that a PDF can be downloaded and saved within the ‘Structure and segments’ section of Attain. You can ‘Share’ your project with yourself and obtain a temporary link of your content (can set for 7/30/60 days). From there you can download your full portal. 

 

Hope this helps!

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Hi Nickia,

 

Thanks for your response! How long does it normally take to generate a link for you? For me, it has sat there like this for about 5 minutes now:

 

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It depends on the size of your project, I’ve seen it take anywhere from a minute (for a project with less than 10 recordings) to a couple of hours.

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Hi @Nickia , I have tried following your instructions but just end up with a link to a portal with all the recordings in it, have I missed something - I just wanted to download all of the PDF files

thanks Penny

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Hi @pennyelson. You are correct, a link to the portal will be generated. From there, you should be able to see a ‘Download full portal’ that will have the PDF file. If the button is not available, the ‘Publishing template’ might have been updated. 

 

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Hi,

thanks for your prompt response, but I feel like I am still missing something because I cannot get the Download Full Portal button to appear.

I have added segments and selected them and re-published, I have watched Morten’s video on segments and still the button does not appear. What am I missing here ?

See attached screenshot of my shared portal.

Many thanks Penny

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Hi @pennyelson. I suggest reaching out to the ClickLearn Support folks to see why the button does not display for you.

 

My assumption (from one ClickLearn Author to another) is that the ‘Publishing Template’ was updated. You can check under Settings > Publishing Template > Entity: Portal > Body to see if the ‘Download full portal’ is selected.  

 

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