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How do you check- in and check-out a recording?

  • 14 April 2023
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In Attain, occasionally a recording will show as being checked-out even though no one chose to check it out. What causes a recording to be checked-out?

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Best answer by Morten 17 April 2023, 13:06

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Hi  @hmccabe 

 

it happens if the recording is opened, sometimes the recording is not release from the cloud - if for example a user terminates clicklearn without closing the recording first.

 


example:
EU: https://yourorganization.portal.eu.clicklearn.com/recordings

US: https://yourorganization.portal.us.clicklearn.com/recordings

AU: https://yourorganization.portal.au.clicklearn.com/recordings

 

you can always navigate to your portal and undo the check-out.

 

 

 

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