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How to record with only 1 screen?

  • Aug 20, 2021 9:31 AM UTC
  • 4 replies
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I am using 2 monitors, 1 as my main screen for click learn and recording IFS, and another to read the script for what I should be doing. After recording, Click Learn also captured the second monitor.

 

How do I only capture and record 1 screen?

Best answer by Morten

Hi @jasminesai 

 

When recording, ClickLearn will only record the mail monitor, demonstrated by the recording process.

 

 

even if the window is positioned in-between the screens so that is spans across, ClickLearn will only record the part which is on the main monitor.

 

If you have any further issues in this, do let us know :)

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4 replies

Morten
Community Manager
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  • Community Manager
  • Aug 20, 2021 12:15 PM UTC

Hi @jasminesai clicklearn usually only records the monitor that you have set as main monitor in windows.

make sure the monitor you record on is the one that has the checkbox

please check it and let me know :)


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  • Aug 23, 2021 1:57 AM UTC

Hello!

 

I checked my display settings and my 1st monitor is set up like this:

 

my second monitor is set up like this:

 

Still when I record, it still captures 2 monitors. I even unticked and re ticked the check box for main display for my monitor 1 just to refresh everything but still does not work.


Morten
Community Manager
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  • Community Manager
  • Aug 23, 2021 10:59 AM UTC

Hi @jasminesai 

 

lets look at this together, please contact us at support - then we will figure out whats going on :)


Morten
Community Manager
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  • Community Manager
  • Answer
  • Dec 2, 2021 3:58 PM UTC

Hi @jasminesai 

 

When recording, ClickLearn will only record the mail monitor, demonstrated by the recording process.

 

 

even if the window is positioned in-between the screens so that is spans across, ClickLearn will only record the part which is on the main monitor.

 

If you have any further issues in this, do let us know :)