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I have a recording that the screen shot in one of my lines shows correctly but when it was published, it shows it incorrectly. Is there a way to fix this?

Correct in the recording:

Incorrect in the published version :

 

Hey, you could try to fix it in the image editor, which you can find in the written editor. After fixing it, you have to reproduce the recording. Best regards, Valerie

​​​@Valerie Sohm , this did not work sadly. Though the original image is correct in the Image editor, I did tweak it, saved and republished. This did not fix the image in the published version.  Thank you for your suggestion!

Hi Casey,

 

Go ahead and send your file to us in support, then we can see whats up :)

@Morten Hi Morten, I already have! CLS00079859

super :)

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