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418 Topics

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Carrie RoussinExplorer

asked in Have a question?

Annotating Cropped Screenshots

I am trying to crop and annotate an image; the crop was finalized and accepted but I was unable to see any automatic annotation functions?

2 years ago

hmccabeRising Star

asked in Have a question?

Is there a way to change the color of the text in a Text Content Block?

right now the text in a content block is black. is there a way to change the color of the font?

2 years ago

hmccabeRising Star

asked in Have a question?

In Attain, when would you use a Group vs. an Annotated Screenshot?

What are the advantages/disadvantages of using the Group function vs. an Annotated Screenshot in Attain?

2 years ago

Vidya87Enthusiast

asked in Have a question?

Structure preview coming as blank

The structure preview is coming as blank . but when i share the url and open in browser it works finethe user guide while starting a recording is also coming as blankthe Recorded video is also coming as blank. but if i save an move it to a structure it comes and i can see it in browser

2 years ago

trice602Rising Star

asked in Have a question?

How to change number of attempts in TEST ME Mode from 4 to 2?

Good morning! In the TEST ME module, I want to change the number of wrong attempts a user makes from 4 to 2. After poking around a little, I am unable to locate the variable field? Can someone screenshot the place please? Thank you for your time!

2 years ago

AJDentEnthusiast

asked in Have a question?

Attain: Spell Check in Edit

After the latest release (7th May) the spell check does not appear to be working and is marking all words as incorrect spellings. This happens when making changes to existing text and adding new text. Please can someone advise whether this is a know issue for if I need to report it as a new issue.

2 years ago

TroyVanceEnthusiast

asked in Have a question?

Republish changes in Attain

I have made changes to recordings and structure since initially publishing. I have gone through the publishing process again several times but it never updates the changes. What am I doing wrong?

2 years ago

smullenEnthusiast

asked in Have a question?

Lorie LExplorer

asked in Have a question?

How to change the saved location in Attain

I imported my modules from CL Classic. I want to change the location they are saved from but cannot tell the path the same way you can in CL Classic.I cannot even tell where they are saved. Can you please tell me how to view the saved path and how to change it? Much appreciated!Lorie

2 years ago

beauj9Rising Star

asked in Have a question?

Viewing and Exporting PowerPoint, HTML and PDF Produced Material

Hello ClickLearn Support;After I create a recording, make any changes in the Editor then Produce it. Where can I view the PPTX, HTM and PDF materials? I know how to go into the Preview and see the documents from “Writer Role” and “Video Role” but where can I view the other document formats? I can see nowhere where I can find these other formats. Thanks, Jim BeaudoinAustal Ships, Perth Australia

2 years ago

Lorie LExplorer

asked in Have a question?

changing the structure layout

Hi againI am enjoying CL Attain, but I have so many questions. Please forgive me if they have already been answered. I do try to search first before I ask my question.I saw one of your posts about structuring the modules, however I saw the structure layout looked very different than mine. I actually prefer your layout.Can you tell me how I can go about changing how my portal looks?The image below reflects my current portal… How can I change this? Your post showed icons with the recordings and headings within the structure.I would love to make this more attractive to our audience.We know we can modify the icon and colour but would love to make the layout better.Thanks Lorie D

2 years ago

KLACHAPELLERising Star

asked in Have a question?

Change File Location

How is “Change File Location” used in ClickLearn Classic. I have documentation created in different network locations and I’d like to consolidate them. If I right-click on a recording in ClickLearn and select “Change File Location” it wants me to open a file instead. There’s something I’m not understanding here and I’m not finding documentation on it in any references - only documentation for ClickLearn Attain.

2 years ago

hmccabeRising Star

asked in Have a question?

How do you produce a file in Attain?

In ClickLearn Classic there is a step to produce the documents (Word, pdf, etc.) and video files in order to generate them. How do you product the documents and video files in Attain? I don’t see that function.

2 years ago

hmccabeRising Star

asked in Have a question?

ClickLearn Attain Workspace and Template

How do you assign a Workspace and select templates in ClickLearn Attain?

2 years ago

Erik GerstenbergerEnthusiast

asked in Have a question?

Disable Tooltips in Browser (Business Central)

Hello,How can I disable tooltips in my browser? Thanks! :)

2 years ago

jasminesaiExplorer

asked in Have a question?

How to fix Video Issue - Image not Changing?

Subtitle, audio and cursor animation works but the image on the video is not moving. What do I do to fix this?

2 years ago

OnefffEnthusiast

asked in Have a question?

Pictures and pathnames

Good morning,I’m new to ClickLearn and trying to get my head around the issue whereby when you add a picture to a ClickLearn script (in a Note), you have to select the picture from a drive and the full path is entered. Can you use UNC path names here? The reason I ask is because we are developing many scripts for a client but the client is going to build the shelf and the chapters themselves. If we create the scripts on our laptops but put the images into a network folder would this work (etc etc).Thanks.

2 years ago

hmccabeRising Star

asked in Have a question?

Publishing Content in Attain to Our Company Web Server

Is it possible to publish our content in Attain to our own secure Web server instead of to ContentCloud? Or, is it possible to secure the content when publishing to ContentCloud so it is not public content, but rather private - accessible only to our employees?

2 years ago

hmccabeRising Star

asked in Have a question?

Attain Word Document Styles

Which styles are used in a Word template for Attain?

2 years ago

hmccabeRising Star

asked in Have a question?

Drag & drop steps in Atttain

Is it possible to drag and drop steps in Attain recordings? Or only the text boxes?

2 years ago

hmccabeRising Star

asked in Have a question?

How do you add custom icons in Attain for projects and the portal?

How can you assign a custom icon to a project?How can you use a custom icon on the Portal?

2 years ago

Anja SchmidRising Star

asked in Have a question?

Is it possible in Attain to change the mouse command afterwards like in Classic?

Hi Community, has anybody any experience if the change Mouse Command does still exist in Attain?I could not find it.Thanks for your help.Best regardsAnja

2 years ago

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