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pennyelsonRising Star

asked in Have a question?

Issues moving crop area

Hi,Sometimes when I record a step I am unable to move the crop to click area box. I can see the four headed arrow but no matter how I try I cannot get the dotted line box to move. Then sometimes on a different step it will work.

hmccabeRising Star

asked in Have a question?

Print/export multiple records to PDF at one time

We have many recordings that we would like to save as PDFs. Is there a way to do this in mass instead of having to each one separately? thanks

SuecrightExplorer

asked in Have a question?

Content Block - scaling

Below is a screenshot of one step in my recording. I am trying to figure out how can I move the text to show the ‘OK’ button that is on the page in NAV. In this screen shot it is hot spotted with a red outline.This has happened on a few of my recorded steps. If I use a larger monitor to display, this does not happen. Has anyone else had issues with this? Thanks,

SuecrightExplorer

asked in Have a question?

Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Yassine Ch.Enthusiast

asked in Have a question?

ClickLearn Assist : Real environment and test environment

Hello everybodyIf I create my ClickLearn media and in particular the Virtual Assistant guides on a test environment, do you think that these Virtual Assistant guides can be connected to the real environment, without having to repeat the captures?Thanks

hmccabeRising Star

asked in Have a question?

Keep Annotated Screen Shot Highlights from Overlapping

In Attain, is there a way to keep the highlight boxes in annotated screenshots from overlapping?

pennyelsonRising Star

asked in Have a question?

Publishing error - Content Not Found

WE are getting an error - see below - have logged a supoport ticket and called the help desk. This is Time critical for us, we go live on Monday 5th August and need to have our Learning Portal working for all of our new users. PLEASE HELP !

ClickLearnCSMCommunity Manager

asked in Have a question?

Can you reply multiple recordings?

Is it possible to replay multiple recordings at once? For example, if I want to run multiple APT tests at once?

ClickLearnCSMCommunity Manager

asked in Have a question?

Any row and replay?

Will the replay be different if I used "Any row - change instructions to target sel...." instead of using a fixed data post?

ClickLearnCSMCommunity Manager

asked in Have a question?

Do you have a search function through out all recordings?

Do you have a search function through out all recordings?

ClickLearnCSMCommunity Manager

asked in Have a question?

Is APT available with our ClickLearn license?

Is APT (Automated Process Testing) an added feature that needs to be purchased or is this part of Attain?

Romaric NguenaEnthusiast

asked in Have a question?

Error with the structure sharing link

Hello, I want to share training guide from a structure I created, after the link is generated the users have this error when they try to open the link, can you please tell me what is wrong the link ? Thanks for your help.Content not foundThe content you are looking for can’t be found.RetrySupport ID: d4010913-47c2-4411-ae63-ab4864dd2403

hmccabeRising Star

asked in Have a question?

What is an Auto Icon?

What is an Auto Icon and how is it used?

kdzimmerExplorer

asked in Have a question?

Are you able to with ClickLearn, embed a link to a referred job aid in a job aid?

Are you able to with ClickLearn, embed a link to a referred job aid in a job aid?

DursubaEnthusiast

asked in Have a question?

Expiration date of shared recordings

Hi, is it possible to generate links to share that have no expiration date, or am I limited to the options 7 Days, 30 Days and 60 Days?Thank you.

david.harmerExplorer

asked in Have a question?

Advice for Automated Process Testing

Dear community, Our company is about to invest in creating a suite of Clicklearns to be used for automated process testing. Does anyone have any good advice, common traps or other helpful tips they could share? I am really keen to understand how people have leveraged from this tool. Thanks.David.

A

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

sathyanarayanan srinivasanExplorer

asked in Have a question?

Oracle Fusion Cloud related training videos

Hello All,Are there any ClickLearn videos for Oracle Fusion Cloud software available?Please let me know

Daniel EggsteinExplorer

asked in Have a question?

APT API POST to IFS Cloud

Hello I’d like to have structured test results from APT tests and therefore would create a customized table in IFS Cloud. Is it possible to use the APT functions not only to get data from IFS but also to POST data?If yes, do you have an example I can use?Thanks for your advice.BR, Daniel

Lorie LExplorer

asked in Have a question?

System Shortcuts

Back in March 2022 you showed me how to remove the shortcuts that CL captured when recording from our POS system.I would like to turn these back on.I am not looking to use the CL shortcuts but the ones related to our POS system. Can you tell me how to do this please?

hmccabeRising Star

asked in Have a question?

Predefined chapters and notes in Attain

Instructions were provided a while back on how to create predefined chapters and notes using metadata in Classic. How can we do the same thing in Attain?

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Jackie PerryEnthusiast

asked in Have a question?

Recordings not showing up in content Portal after being published

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.Thanks

pennyelsonRising Star

asked in Have a question?

Hi, sorry me again.just wondering if there is a way to change how the Table of Content looks in the template so that there is more spacing in between the lines. I realise we can output the Table of Contents in the downloaded document. Is this the only way? Thanks Penny

sathyanarayanan srinivasanExplorer

asked in Have a question?

Project Name not getting synced between the tool & Cloud

Hi,When the Project Name is changed in the tool , it is not getting reflected in the Saas cloud version.What could be the reason & how to resolve it? Any help would be appreciated.

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