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Debra-Derieux MExplorer

asked in Have a question?

Use of Flow Editor

When editing our recorded course modules starting from the Written Editor, do we have to set up questions via Flow Editor in order for the Test Me and Try Me videos to function properly?

david_reinhardtEnthusiast

asked in Have a question?

Links between different parts of the same project

Within ClickLearn Attain, is it possible to create links between different parts of the documentation (i.e. cross-references)? I have tried using the link editor in the text editor for an instruction, but this seems to bring up a dialog to select a file.

bheyankaEnthusiast

asked in Have a question?

Individual SCORM packages

My LMS requires individual SCORM files. Essentially, I have Topic A with 7 recordings and Topic B with 8 recordings. How can I get two separate SCORM packages?

Lorie LExplorer

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character limitation with titles

I posted this question after viewing a video, however I have not received a reply.I am very confused since it says there are 2 replies, but I am not able to see any replies.I have copied my question from the initial request that I made.Thank you, Lorie

hmccabeRising Star

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Tracking changes made to a recording

What is the best way to identify or keep track of recordings that have been modified by other authors? Is there a way to identify what was changed; who made the change; and when the change was made?

hayley.williamsExplorer

asked in Have a question?

Hints on how to avoid image changes when excluding or deleting a step

When creating/editing recordings, sometimes when we delete or exclude a step, the images change on the next steps. Not always, and not the same each time. Sometimes the when excluding it happens, and doesn’t when I delete. Sometimes the reverse of that. Anyone else having this challenge, and any hints to avoid it?Thanks

Dan WymerExplorer

asked in Have a question?

How do you update the ClickLearn Native Messaging Host?

I have got two authors who are receiving the error “Please make sure to update the ClickLearn Native Messaging Host” and when trying to record from IFS10 Aurena using Chrome, the green box is only highlighting the whole screen rather than individual screens.I have tried removing and re-adding the ClickLearn Chrome Connector but the same message appears.Also, I have been able to log on myself and create a recording successfully.We are using ClickLearn Attain and I can’t seem to find anything about how to update the Native Messaging Host.Does anyone know either how to update the Native Messaging Host or what else to do to resolve this error please?

gilbertnyandoroExplorer

asked in Have a question?

USING CLICKLEARN ATTAIN

I need to use ClickLearn Attain. May someone please help?

Hessel WavinEnthusiast

asked in Have a question?

Replaying in Attain doesn't seem to work

Good afternoon,At my company we are slowly starting to transition our ClickLearn activities to the new Attain platform. As part of this we imported our old recordings in the new Attain project and set-up the localizations. The last step (replaying) of this process doesn’t seem to be working however. The replays finish but nothing changes in the Attain platform. I just get a red screen and see one step is still missing even though all 12 steps have been completed (see image). Am I doing something wrong or is this a bug? The English (en-US) localization is 100% complete but the other languages can’t be completed because of this. Please let me know how to solve this.Thanks in advance. Cheers,Hessel

Peter FlintoffEnthusiast

asked in Have a question?

Uninstall and reinstall Clicklearn

Hi Morten I am having the edge issue with clicklearn connector, and i believe its because when i initially installed clicklearn soome time ago, i said no to the following message My question is - if i do that, will i lose work created already or will it still be there on re-installation?

MonaHodgeExplorer

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Cropping Unwanted Data

Hi, is there an easy way of editing a scenario where you can take out information. Eg: On the top of the screen it captures the browser which I don’t require, I have tried in the image area to crop but that doesn’t seem to work. Thank you

robin.hollanderEnthusiast

asked in Have a question?

Business Central extension on-prem

Hi, I am trying yo find the latest extension for Business Central on-prem can anyone help?

lhowardEnthusiast

asked in Have a question?

How to convert old click and learns into new version

Hi Click and Learn family,I am looking for support on how i convert old click and learns into new ones? I have old click and learn files that need to be updated but I don’t want to fully re-record. Has anyone had the experience in updating old files into new ones? Thanks for your help and guidance!

ClickLearnCSMCommunity Manager

asked in Have a question?

ContentCloud access and user logins

When we set ContentCloud access to private and set up access rule set via email, is it then necessary that every user who want to have access to the Learning portal have ClickLearn account?

tbay-strangerExplorer

asked in Have a question?

Producing content

What is the requirement for producing a shelf? Example: I have a two books within the Shelf, Book A, and Book B, and within Book A, I have Recording 1 & 2, and in Book B, I have recording 3 & 4. After putting the recordings into their respective books, and then adding those books to the shelf, is it enough to just produce the shelf or do I have to produce the recordings first, then the books, and finally the shelf?

Ines SousaExplorer

asked in Have a question?

Recordings not showing up in content portal after being published in ClickLearn Studio

I’ve tried to publish several times the content but after doing so, I go to the Content Portal and it doesn’t show any of the new recordings I’ve tried to previously publish. It seems as if, the Content Portal doesn’t change at all, and doesn’t add or remove anything that I do in ClickLearn Studio. This started happening since the new version came out.

hmccabeRising Star

asked in Have a question?

Export list of recordings and metadata

In Attain, is there a way to export a list of project recordings (see example below) along with the associated meta data? Example:

hayley.williamsExplorer

asked in Have a question?

Why does Create Date update once Modified on list of ClickLearn Courses?

When modifying different courses, I noticed the Create Date of the Clicklearn is updating to the modification date. Is there a way to prevent this, so the create date remains the date initially created?

asked in Have a question?

ClickLearn portal

Hello ClickLearn community,Once the trainig material is published on ClickLearn cloud and is accessible to the end users, what are the KPI that we can track (available on ClickLearn portal) to make sure that the end user is doing the training? (for instance: attendance tracking, completion of the test me video tracking, etc...) Also, are those KPI trackable in an LMS? Thank you very much,Shahrzad

JStackExplorer

asked in Have a question?

Output Documents

Is there a way to put an output document from a Click Learn without the screenshots? I know you can hide them in the editor on a step by step basis but is there a way to have that output without hiding in each step of the recording. Thank You

david.harmerExplorer

asked in Have a question?

What is needed to Publish updated recording?

Dear community, from what I can see if one wishes to make a slight adjustment to a single recording the process of publishing is; Make Change to Recording and Save Go into Structure and make a minor change, then change it back, then Save This then allows to publish Clicklearn then takes 30+ minutes to republish all the content. Is my summary correct? surely there has to be a better way to instantly publish a content change that has no impact on the structure?Any ideas or am i missing something?

jacob.smithEnthusiast

asked in Have a question?

Conditionally including steps in video?

I’m running into issues trying to conditionally include steps in my video. Here’s what I’m doing:Create a “Have a question?” step. Create a section or group of steps. Go into the Flow Editor and create a condition to include that section in the instruction process.The problem is the video still includes the steps in the section/group with the condition regardless of the answer that is submitted. The only fix I found was to add a condition to every step, which seems a bit inefficient. Am I missing something when setting this up, or is it potentially a bug? Thanks in advance for the answers :)

Mister ContiniaExplorer

asked in Have a question?

Global setting for Mouse Point

Does anybody know if it's possible to adjust the Mouse Point setting globally (in the Template)? I'm tired of correcting all the steps and would like to have the mouse pointer set to "Middle, center" as the default value.

Carrie RoussinExplorer

asked in Have a question?

Annotating Cropped Screenshots

I am trying to crop and annotate an image; the crop was finalized and accepted but I was unable to see any automatic annotation functions?

AJDentEnthusiast

asked in Have a question?

Attain: ClickLearn Assist

Hi How do I get the Assist part of my recordings into D365 F&O?

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