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Hey ClickLearn Community, I recently tried updating my ClickLearn installation to version 18.104.22.168. Unfortunately, the program would no longer record my mouse clicks and would only show one entry for any keyboard inputs. I tried reinstalling with no luck. But I did have an older installer, so I downgraded to 22.214.171.124 and it seems to be working fine again. Has anyone else had any issues?
Happy Friday Everyone! I was wondering, when we have a license for X simultaneous users, what happens when X+1 user tries to login - do they get an error message when trying to login? Also, if ClickLearn is installed on a remote server in which people access via VPN/Remote Desktop, is there any issues known if multiple people are accessing the software on that machine (under different instances) simultaneously? Thanks -Kevan
Hi all, I’ve just been watching Morten’s video on working with recording Apps as I need to record steps on a HHT. I’ve got all my images taken and saved. However, I’m struggling with cropping/adjusting my saved image… Morten does it very quickly in his video and I’m struggling to capture a new area to select and then crop the image. My red and green boxes don’t want to shift in size and aren’t very flexible! Is there a beginners video on cropping images as I must be missing something obvious! Thanks.
I am trying to modify some of the translations that are provided out of the box in ClickLearn. After I have used replay to capture the recording in a different language (German in my case), I open the recording, switch to German and double click on the step where I want to correct the default text in German. IN the popup window, I click on the modify template icon: In this case, the default translation says “Geben Sie Text...”, I would like to change this to “Geben Sie den Text...” which sounds better. According to the icon mouseover text, the entry in the current template is under the entry “Keyboard” in the template. But in the template, several top level entries are highlighted, and there are often several entries in the details, which have the same text. For ex. My question to the experts here: how do I identify, which template items are to be translated for the given step? Additional question: even after correcting the template, and producing the recording, the pre
Hey everyoneWhen expanding or collapsing a FastTab in Dynamics NAV 2017, ClickLearn does not capture the title of the FastTab. The produced instructions are: ‘Click the header Collapse’ or ‘Click the header Expand’. It would be nice to have a reference to the title of the FastTab. For example, when expanding the General FastTab, ClickLearn could produce the instruction ‘On the General FastTab click the header Expand’ or something similar. Does anyone know how to get a reference to the title of the FastTab?
Hi, I was wondering if it is possible to connect two or more recordings in one big recording. For example we have a recording how to create customer orders the other is how to proceed the customer order another could be how to invoice the customer order. Is it now possible to create a recording Customer Order Process with this tree recordings inside?Thanks, Bernd
Have a client that is trying to create ClickLearn recordings early in the implementation process. Screen layouts are still changing, custom fields being added, etc. Also, the data is changing and security permissions sets changing. Will changes in all of these affect the ability to playback a recoding, or only some things? Is ClickLearn capable for instance of handling changing field location on a screen header or tab? Or any data changes since a recording was done, and now? What is the Best Practice? Wait until the system is more stable as regards to changes? Or start early, knowing they will have to update continuously perhaps depending on degree of changes?
HiIs it possible to crop the overall screen size that appears on the Try Me, Test Me videos. This is the area that has the purple line around it in the thumbnail editor.The screen areas in green and red are fine, but I do not what the area displaying my desktop to appear on the videos, which it currently does (see attached).
I wondering if is possible for another Cliklearn user in my company to acess the list of my recordings, books, and shelfs on my personal clicklearn login interface - see attached as a reference.I ask this question because if for example I am the only publisher in the company and I'm going on vacation how are we going to manage the recordings and publishing? unless i give the person my login details. having a central system where the user can login into to manage the recording will be more ideal.
WinAutomation is the windows application developed by softomotive. and it becomes a part of the microsoft power automate since May 2020. I tried to create a recording using Windows UI connector. however nothing captured.I would like to ask you to add feature to support Winautomation in next release.
Hello, Upon installation of ClickLearn Studio and login to the Portal I initally followed the instructions listed to installed the ClickLean Chrome Connector. ClickLearn Pop-up for connector given on browser startup However, upon subsequent openings of my Google Chrome browser, I am continually receiving this popup despite it already being installed in present. Is there some setting that would stop this from reoccurring that I have overlooked?Thanks in advance, Marc
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