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Is user registration required to view the portal now?

  • November 2, 2021
  • 3 replies
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In the past I have been able to take the URL once published and give that to users to access the recording.  Now it seems each of our users need to register for an account before they can view.  I haven’t done anything different in the publish process.

Best answer by tsilver

Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.

3 replies

Morten
Community Manager
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  • Community Manager
  • November 3, 2021

Hi @tsilver,

 

it seems like the content may have been switched to private, as opposed to public.

 

If you are using clicklearn classic, you can change it in the portal.

 

access the portal here:

 

then change the sharing access here

 

set it to public

 


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  • November 8, 2021

Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.


Morten
Community Manager
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  • Community Manager
  • November 9, 2021

Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.

fantastic! :)