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Is user registration required to view the portal now?

  • 2 November 2021
  • 3 replies
  • 35 views

Userlevel 2
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In the past I have been able to take the URL once published and give that to users to access the recording.  Now it seems each of our users need to register for an account before they can view.  I haven’t done anything different in the publish process.

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Best answer by tsilver 8 November 2021, 19:58

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Userlevel 6
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Hi @tsilver,

 

it seems like the content may have been switched to private, as opposed to public.

 

If you are using clicklearn classic, you can change it in the portal.

 

access the portal here:

 

then change the sharing access here

 

set it to public

 

Userlevel 2
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Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.

Userlevel 6
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Thank you Morten!  Yes, several of my projects got switched to Public.  I have fixed them and now users can get in.

fantastic! :)

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