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Issues within IFS and the green box for the click location

  • March 26, 2021
  • 2 replies
  • 249 views

When recording within IFS, all of my clicks give me the whole screen, not just the specific box (area) that I click on.  It seems to work fine for all other applications, just IFS.  

Best answer by Morten

Hi Tom,

 

it sounds like you need to install the clicklearn extension and the native messaging host for google chrome 

 

you can read about how to do that here: ClickLearn Learning Portal

 

2 replies

  • Author
  • Enthusiast
  • March 26, 2021

I just figured out that it functions properly in IEE, just not in Arena…….


Morten
Community Manager
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  • Community Manager
  • Answer
  • March 26, 2021

Hi Tom,

 

it sounds like you need to install the clicklearn extension and the native messaging host for google chrome 

 

you can read about how to do that here: ClickLearn Learning Portal