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My new recordings are not visible in the structure

  • 14 March 2024
  • 1 reply
  • 15 views

My new recordings are not visible in the structure.

When I generate the link from the structure to share training guides, new recordings don't appear in the link even in the structure preview, I would like to know how to refresh the structure to how the newest contents?

Thanks for your help.

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Best answer by ClickLearnSupport 14 March 2024, 19:32

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Userlevel 2

Hi Romaric,

Usually, updating your structure with the new recordings and then re-publishing should be sufficient. However, it seems like we need to investigate further and identify the root cause of the issue.

 

Pease send an email to our friendly support team. They will be more than happy to assist you and provide you with a solution.

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