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No sound in try me

  • 9 March 2022
  • 2 replies
  • 33 views

Hello,

 

We have lost sound in all of our videos in our training modules.  We have made no changes recently.  The video plays but there is no narration anymore.  Any ideas on how to fix this?

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Best answer by Morten 11 March 2022, 11:58

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Hi @matt.batey 

 

Sorry to hear that, it could be a template selection, a connection issue, a voice license issue, or a script error, if you reach out to us at support (a) clicklearn .com for a meeting, we can figure out together what is going on :)

 

 

Thanks for the reply.  I did reach out to support and was told someone would look at it but have yet to hear a response.

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