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Question

Recordings not showing up in content Portal after being published

  • September 19, 2024
  • 1 reply
  • 18 views

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.

When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.

Thanks

1 reply

Morten
Community Manager
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  • Community Manager
  • September 19, 2024

Hi @Jackie Perry 

 

Please send a mail to us in support, or to your CSM and we can schedule a session to look at it together.

 

I think this is something that needs to “be seen” to fix :)