Hello ClickLearn.
While moving 7 completed recordings to the folder they are to be published from, 4 of them had an image that became corrupted and needed to be replaced.
We are using 3 languages in our recordings.
When the image had been replaced, it had to be done in the other 2 languages as well??
Why isn’t the image added to all 3 languages in the same recording?
Is there a planned fix for this?
If not, I’ll have to replace the image 3 times in each of the 4 recordings?
Reards Hans
Hi Hans,
clicklearn expects you to have an image per language. If you wish to ignore that and just use the same as the main language of your project, then use the ignore feature under assets:
This is when the recording is being reviewed.
If I dont add a new image to replace the corrupted image, it shows up as below:
Hi Hans,
go ahead and reach out to the support mailbox and we can set up a remote session to check it out.
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