Replaying in Attain doesn't seem to work

  • 24 November 2020
  • 1 reply

Good afternoon,

At my company we are slowly starting to transition our ClickLearn activities to the new Attain platform. As part of this we imported our old recordings in the new Attain project and set-up the localizations. The last step (replaying) of this process doesn’t seem to be working however. The replays finish but nothing changes in the Attain platform. I just get a red screen and see one step is still missing even though all 12 steps have been completed (see image).  

Am I doing something wrong or is this a bug? The English (en-US) localization is 100% complete but the other languages can’t be completed because of this. Please let me know how to solve this.

Thanks in advance.






Best answer by Hessel Wavin 24 November 2020, 16:06

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1 reply

Issue us already solved by clicking the ‘Run Analyzer’ button.

The confusion was causes by no refresh taking place after a replay is done. 

This could be a possible improvement to the user-friendliness of the platform.