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Setting up Connectors

  • 19 October 2022
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Hi - I’m a ClickLearn newbie. We’re using IFS. When I set up a new project, and then start a new recording, I continue to receive the wash-over grey screen with red text warning me to stop… the connector is not working. I have IFS in the background, in Edge. (Note: We cannot install connector extensions in browsers due to corporate security policies but I mention in case that is part of my problem.) What do I need to do? Thanks in advance! 

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Best answer by Morten 20 October 2022, 11:21

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Screenshot of the connector I am attempting to use.

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Hi @timearthur 

 

In order to record from webbased application you will need the chrome or edge extension.

if your organization completely disallows you to install it, perhaps they can set up a virtual machine or citrix desktop for you to use?

 

it is not possible to record aurena or ifs cloud without it, sorry.

Understood and thank you.

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