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I completed a Try it yourself challenge via Click Learn Universe,  but ending up deleting the recording that was on one of the files - (I thought I was deleting the project) -  Recoding  was called “Accounts Payable” and was withing Learning Portal Project. I was trying the Structure and segments exercise - anyway to restore this.  

Hi ​@Sarfraz , 

Unfortunately, there is no way to restore a deleted recording from the ClickLearn Universe environment once it has been removed.

However, you can simply cancel the hands-on challenge and restart it — this will reset the environment and give you a fresh setup to complete the exercise again.

Let us know if you have any other questions!

Best,

Hi ​@Plami 

 

Thanks for reply - How do I restart the challenge  - I've, closed and reponed the application, but its stuck on same Structure - i.e bits ive done is included - Ive ended process in Task manager also.   

Today - I try to visit the Try it yourself Challenge, and blue circle is just spinning. I am to access other courses, and challenges . 

Hi ​@Sarfraz , 

I am sorry you are having issues getting into the Try it yourself challenge. 
Could you please reach out to us to support@clicklearn and add screenshots and links so the team can investigate the cause of this issue. 
 

BR, 

Hi ​@Sarfraz , 

Our team has reset the challenge form the backend. It should be working for you now. 
Please let us know if you are still facing any issues. 

Best regards, 

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