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News & Announcements

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LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

Get started on the Community and win the new iPhone 11!News

Today marks a very special day for ClickLearn and all our customers as we’re officially launching our very first online Customer Community - a place where all ClickLearn users can learn more about ClickLearn, engage with their peers from other companies, submit feature requests and follow the latest developments in the product. To celebrate the launch, we’d like to invite all our customers to join the competition to win the new iPhone 11. How do you sign up? Simply start engaging! Create a profile (click Login and Create an Account) Introduce yourself in Introduce yourself and meet the Community Share your ClickLearn use case in Peer Exchange Complete all three activities to participate. We’ll draw the winner on the 30th of April 2020. Follow our News and stay tuned! Looking forward to meeting you on the Community! The Community Team

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

💡 Show & Inspire: Register for our first customer-run sessionNews

Have you ever wondered how other authors work with ClickLearn, how do they style their training materials, or how they go about organizing their learning portals? Then we have great news for you! Next week we are hosting our first ‘Show & Inspire’ session where you can meet fellow ClickLearn authors, see the content they have created, or even showcase your own ClickLearn work if you’d like to help inspire others. The session will take place on the 18th of June at 15:30 CEST (9:30 EDT) Would you like to join? Please indicate in the comments if you’d like to participate to receive the invitation ink.

MortenCommunity Manager

posted in News & Announcements

ClickLearn release version 11.0.0.73

ClickLearn release version 11.0.0.73 is out: New voice available for languages Bulgarian, Vietnamese, Slovenian and Croatian. MSS Voices. New neural voices available for languages English, Chinese, Portuguese, Italian and German. MSS new neutral voices. Example from English: MSS Neutral voicesPause problem in show me video resolved. You can again interact with the UI, use the mute button, full screen, pause, chapter navigation, and panning. IFS Apps 7.5, 8, 9 and 10 APT replay issue with project structure items and global replay data has been solved. ClickLearn now captures the “Name” value (typically as %4) where applicable, this will allow for APT processes used on tree and subtree creation and navigation. Basically, you can create a tree element in one recording, this generates a unique name that you store in your global-, recording-, or case values to use in the following recording in that book to interact with the newly created tree element.

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

💡 Show & Inspire: How other authors utilize ClickLearn (recording)

Have you ever wondered how other authors work with ClickLearn, how they style their training materials, or how they go about organizing their learning portals? Yesterday we facilitated the community’s first author meeting, the ‘Show & Inspire’ session, where ClickLearn authors from all around the world met and showcased their ClickLearn work. Thank you to everyone who joined and contributed to the discussion with great questions and feedback - and a special thanks to @Jonathan Small, @kyliekiser, @llockard, @Dan Madden, @Michael Foster, and @Anja Schmid who walked us through their learning portals and didn’t hesitate to share helpful tips and tricks on how they make the most out of ClickLearn. We hope everybody learnt something new - we certainly did Watch the recording here:

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

ClickLearn Attain: The biggest ClickLearn release ever launches in October!News

Let the countdown begin! We’re excited to share that ClickLearn Attain, the long-awaited biggest ClickLearn release ever, will launch on 2 October. We’ll be introducing the most notable features in Developer’s Diary so make sure to subscribe to the category and stay tuned!

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

'Did you know?' - weekly ClickLearn tipsNews

Heads up! Our community page has just become one forum richer The Did you know? forum is your go-to place if you’re looking for answers to common support questions or a dose of ClickLearn tips. These will be served weekly in small bites by our brilliant senior support consultant Tracy Baker. Sounds interesting? Check out the forum - @Tracy’s first tips are already there!

ClickLearnCSMCommunity Manager

published in News & Announcements

That's a wrap! Re-watch your favorite sessions from MasterClass 2022 📚News

Dear Community,On the 15-16th of November, we hosted our customer conference ClickLearn MasterClass 2022, the largest virtual ClickLearn event to date, filled with expert sessions on topics such as:Advanced replaying: How to structure and prepare for Replay Multi-language deployments Online, offline, and in-app deployment scenarios Recording and replaying in non-supported applications Leveraging Automated Process Testing using ClickLearn Interactive Q&As with real-life challenges and best practicesIf you couldn’t join us live or if you’d like to re-watch any of the sessions, the recordings are now available and you can access them here: https://community.clicklearn.com/masterclass-2022-107 NB: To access the content, you need to be logged in on ClickLearn Community. If you don’t have an account yet, you can sign up for free 😊

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

Morten's Corner - ClickLearn features explainedTutorial

ClickLearn super user and Senior Support Consultant Morten Neubert has recently kicked off a new initiative “Morten’s Corner” - a series of short hands-on videos offering a deep dive on a diversity of ClickLearn features. Curious? You can check them out here

MortenCommunity Manager

posted in News & Announcements

ClickLearn release version 11.0.0.75

Google Chrome extensions has been updated. Connector for Microsoft Customer Engagement has been updated due to changes in the UCI interface which will fix replay problem on lists. Due to change in tables GUIDs in the way Microsoft handles this in CRM Support for Business Central Embed Apps added within a help project. Instead of just entering an Environment name you may additionally enter the URL. https://[application name].api.bc.dynamics.com. The two values must be separated by the pipe character, e.g. Environment|Url. Problem with Word and PDF production in NAV Help projects has been solved. Both formats now available and working in help projects deployed to a NAV help server IFS connectors for Apps 8, 9 and 10 has been updated to support dropdown list in grid cells correctly. Dropdown lists for certain items exceeding a limit threshold has been resolved. ClickLearn extensions for Microsoft Edge browser now available on AppSource. No need to go to the Chrome

ClickLearnCSMCommunity Manager

published in News & Announcements

That's a wrap! Replay of ClickLearn Masterclass 2023 is ready 🚀

Dear Community,On May 16th, we hosted our all-new Masterclass, the largest annual ClickLearn user conference.Our product experts unveiled the newest features, demoed best practices, and covered topics such as:The new side-bar feature The new versioning feature Deployment Localization Automated Process Testing Workshop: Migrating from ClickLearn Classic to AttainIf you couldn’t join us live or if you’d like to re-watch any of the sessions, the recordings are now available and you can access them here: https://community.clicklearn.com/masterclass-2023-108.NB: To access the content, you need to be logged in on ClickLearn Community. If you don’t have an account yet, you can sign up for free 🙂

MortenCommunity Manager

posted in News & Announcements

ClickLearn release Attain Studio version 12.0.0.44!

"ClickLearn announces the release of Attain Studio version 12.0.0.44!” Users with earlier versions of Studio Attain will automatically get the new release when they start the application. You can tell which version you are running by following this instruction:Check for Attain update and version All new releases of ClickLearn may contain bug fixes and other improvements, and new features. To learn more about this release, please refer to the release notes available here.

PerCommunity Manager

published in News & Announcements

ClickLearn announces updated 2021 roadmap for Attain!News

The global COVID pandemic has already caused some disruption in our Attain release, and 2021 has also proven a challenge in that regard. During quality assurance testing this month several serious issues have been discovered in the March release. Delivering a quality product is absolutely paramount to us. We have therefore decided to postpone the March release and the upcoming roadmap until we are completely stable on the technology. We fully understand this will impact our customers and our development and quality assurance teams are working around the clock to stabilize and deliver the quality that you should expect from a ClickLearn product. The updated roadmap for 2021 is set as follows: May 2021 release - Friday May 7thAutomated Process Testing SCORM SharePoint And much more.. July 2021 release - Monday July 5thUpgrade InsideHelp for Dynamics Local storage option And much more..After the July release, Attain will be feature-complete and we can finally begin to help customers trans

MortenCommunity Manager

posted in News & Announcements

ClickLearn release version 11.0.0.74

Beta release of new IFS FSM Web connector. For now this requires you to install our Google Chrome extension in developer mode. Download it from here:https://apps.clicklearn.com/clGCconnector.zipSolved problem with ENTER key in produced portal search field. Hitting Enter in the search field will no longer clear the live searches done on a shelf / portal. Video control bar may now be moved below the actual video using the video argument controls=4 instead of controls=1. The video controls are added to the string in the recording template: Process Instriction / ASIDEOBJECT_JSV An extra tip: controls=2 will auto-hide the playercontrols, when unhidden they will overlay the screen just like controls=1 does. video controls for show me video (test me is JSV2 and tryme is JSV3)Problem with ClickLearn Assist ClickOnce in connection with Chrome recordings has been solved. Specifically this issue solved a licensing problem for the Windows Based assist that was unable to execute Chrome / Edge b

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

Get Smarter 2020: It's a wrap!News

A big THANK YOU to everyone who participated in our first virtual customer conference Get Smarter 2020 yesterday. We had more than 600 attendees joining us from over 40 countries which we see as nothing less than a great success We really hope you had a good experience, got all your questions answered, and that you came out equipped with new ideas and knowledge which will help you in your ClickLearn projects. And in case you did leave the conference with questions unanswered, don’t worry, we will continue answering and discussing all questions from conference here on the Community. You can subscribe to the “Getting Smarter 2020” category and you’ll be notified whenever a new content from the conference is published. All you need to do is register on the community, go to Get Smarter 2020 and click the subscribe button. And last but not least, as promised, we’d like to announce the lucky winner of a new iPhone 11. A big CONGRATULATIONS goes to William Carlyle @WCarlyle , our dear Cli

PerCommunity Manager

published in News & Announcements

ClickLearn Attain: Feature-complete by March 1st, 2021News

Hello all,Here is an important update on the development progress of ClickLearn Attain. As everyone else, we have had our battles with the global COVID-19 pandemic, and everything which has come along with it. It has unfortunately had a bigger impact on our productivity than we expected, and we have had to realign our expectations for finalizing ClickLearn Attain. The solution will remain under development and reach feature-complete status by March 1st, 2021. You can follow the development of Attain in our "developer diary" topic, where we provide insights into the new features under way.

LuciaProduct Owner, ClickLearn Universe

posted in News & Announcements

ClickLearn release version 11.0.0.72

ClickLearn release version 11.0.0.72 is out: Audio problem on multiple devices has been solved. Re-produce required. Improved support for Microsoft Teams. Fixed connector for new version of Microsoft Edge. Fixed white space on dialog and assist positioning on wide fields in the web assistant. Fixed inline web assist for use on teams.microsoft.com. Problem with production of video when using the video assist image has been resolved. NAV Help production with zero size word document and missing PDF button has been solved.

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

ClickLearn CEO invites customers to the first Virtual ConferenceNews

Why now is the right time to get together.. ClickLearn CEO Joachim Schiermacher “Let’s create a fantastic virtual conference for our customers”, was how a discussion between me and Customer Care Director Per Ferdinandsen started two years ago. On April 30th we get to set that ship to sea with our customers. At ClickLearn we innovate how business applications training is consumed, created and maintained. We do that by delivering world class experiences to our authors and content consumers around the world. With over 5,800 authors, using the ClickLearn technology, we have a large community, that we are looking forward to bringing together on this special day to share and discuss training with ClickLearn. I am extremely proud of the exciting content, that we have made available to all of our customers on this day. We have created short sessions for you, so you can come and go as your schedule allows you to. I am also excited that we are bringing in the entire ClickLearn team to deliver

MortenCommunity Manager

posted in News & Announcements

ClickLearn release Attain Studio version 12.0.0.41!

"ClickLearn announces the release of Attain Studio version 12.0.0.41! Users with earlier versions of Studio Attain will automatically get the new release when they start the application. You can tell which version you are running by following this instruction:Check for Attain update and version All new releases of ClickLearn may contain bug fixes and other improvements, and new features. To learn more about this release, please refer to the release notes available here.

LuciaProduct Owner, ClickLearn Universe

published in News & Announcements

ClickLearn launches its first Customer CommunityNews

The long-awaited ClickLearn Customer Community has been launched! The Community is a place where all ClickLearn users can learn more about ClickLearn, engage with their peers from other companies, submit feature requests and follow the latest developments in the product. The platform will be regularly populated with educational content, and customers will be able to find relevant information about the ClickLearn application, including guides, tutorials, FAQs, and best practices, but also find tips and tricks on how they could structure and manage different aspects of their projects to bring them to an successful end. The Community is now also becoming ClickLearn’ s primary support channel and serve users as a platform where they can ask questions and search for answers. Users will be encouraged to help each other answer questions, however, the ClickLearn Support team will also actively monitor and participate on the Community to ensure that no question is overlooked, and that al

MortenCommunity Manager

posted in News & Announcements

ClickLearn release Attain Studio version 12.0.0.116!

Wave1 of the final release, packed with features is now available here:

PerCommunity Manager

published in News & Announcements

ClickLearn invites customers to Get Smarter: Attain virtual conference

We have reworked our application and given it a complete makeover. With the launch of Attain, the ClickLearn solution offers users a fantastic user experience with over 200 new features!We are excited to engage with you and let you in on all the secrets at our upcoming Get Smarter: Attain conference, on October 13th! We will build on the interactive conference experience ClickLearn staff and ClickLearn authors experienced back during Get Smarter 2020 in April, 2020. This is the ClickLearn event you don’t want to miss out on.For more information including full program, and how to register your seat, please visit our conference site here: https://www.clicklearn.com/conferences/2020/get-smarter-attain/?track=authorsConference FAQ: https://community.clicklearn.com/get-smarter-attain-97/get-smarter-attain-virtual-conference-faq-250

PerCommunity Manager

published in News & Announcements

ClickLearn presents: MasterClass 2022 📚

Dear Community, On the 15-16th of November, we are hosting our next customer conference ClickLearn MasterClass 2022, the largest virtual ClickLearn event to date, and you’re invited!Our product experts have compiled one of the strongest content line-ups with over 9 hours of live expert sessions and interactive Q&As covering advanced topics such as:Advanced replaying: How to structure and prepare for Replay Multi-language deployments Online, offline, and in-app deployment scenarios Recording and replaying in non-supported applications Leveraging Automated Process Testing using ClickLearn Interactive Q&As with real-life challenges and best practicesAnd much more… 😉Join us for a fast-paced day full of learning and bring your ClickLearn skillset to the next level.To secure your spot and see the full schedule, Register now.We can’t wait to see you on Nov 15th (APAC: Nov 16th)! ClickLearn Customer Care

MortenCommunity Manager

posted in News & Announcements

ClickLearn release Attain Studio version 12.0.0.85!

Check out the fixes and cool new features here :)

PerCommunity Manager

posted in News & Announcements

Community Live! Join our monthly online events on Youtube

Starting this June, we are inviting the ClickLearn community to join us on a reoccurring monthly event, where our specialists will discuss hot ClickLearn topics on a YouTube live stream!Sign up for Community Live!Go to Community Live! for more information on the next available event.Share your ideasAnyone on the community can share ideas to topics we should cover in the next session. Use the link below to get started!Got more to share? Join us live!We would also like to invite customers who want to share their experiences with the community, to join us. If you like the spotlight and want to join us “on stage” in one of our sessions, we would love to hear from you! Please contact me directly (pfe@@clicklearn.com) for more info.We look forward to seeing you all out there and “hear” from you in the YouTube chat :)

MortenCommunity Manager

posted in News & Announcements

ClickLearn release Attain Studio version 12.0.0.52!

"ClickLearn announces the release of Attain Studio version 12.0.0.52!” Users with earlier versions of Studio Attain will automatically get the new release when they start the application. You can tell which version you are running by following this instruction: Check for Attain update and version All new releases of ClickLearn may contain bug fixes and other improvements, and new features. To learn more about this release, please refer to the release notes available here.

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