When we produce and preview content locally the Show Me Audio works fine. When we publish the exact same recording to the ClickLearn Portal, audio of each step gets clipped short. It doesn’t seem to matter what the length of the text is.
We have even noticed this problem with content in ClickLearn help portal. For example:
How are folks resolving or getting around this issue?
Best answer by Per
Thank you for posting on the community! This sounds very much like a technical issue, we need one of our specialists to look into. If I could ask you to please contact our support desk directly, and include a link to your own content you have published online, they will be happy to look into this.