Skip to main content

- - Knowledge base
Events

Community
Discussions

Discussions

Ask your questions and share your knowledge with the community

566 Topics

PerSuper User

published in Developer's Diary

ClickLearn Attain: Structuring your content

It’s summer time here in Copenhagen, and what better way to start your summer weekend than to get some interesting insights on the upcoming ClickLearn Attain? In today’s post we look at how we plan to retire the “book” and “shelf” objects, which you know so very well from the current version of ClickLearn, and replace them with a new structure editor. It will vastly improve the author user experience when configuring your learning portals, while also bringing in some important new possibilities. Let’s dive in and have a closer look! In ClickLearn Attain you can structure your learning portal in the structure editor, using sections (any number and nested into any number of levels), line dividers, text parts and external links: Structure editorSome quick highlights: Unlimited levels (sections-in-sections), simple color-styling with multiple colors in the same learning portal, search-and-find or browse folders to easily add your recordings. You can preview your learning portal by the

rscott1217Explorer

asked in Have a question?

IFS/ClickLearn: Recordings stop during playback?

Have a client that is trying to create ClickLearn recordings early in the implementation process. Screen layouts are still changing, custom fields being added, etc. Also, the data is changing and security permissions sets changing. Will changes in all of these affect the ability to playback a recoding, or only some things? Is ClickLearn capable for instance of handling changing field location on a screen header or tab? Or any data changes since a recording was done, and now? What is the Best Practice? Wait until the system is more stable as regards to changes? Or start early, knowing they will have to update continuously perhaps depending on degree of changes?

Suzie.MooreEnthusiast

asked in Peer exchange

Adding Clicklearn to our Website

Hi all. I’m working on the company website and wanted to add information about our clicklearn portal. I wanted to hear about what other Clicklearn folks had done and what our capabilities are. Can we pull the login page to our website? Or is there marketing collateral we are allowed to use? Thanks in advance for any tips and tricks!Best,Suzie

bernd.kueblerExplorer

asked in Have a question?

Connect two recordings

Hi, I was wondering if it is possible to connect two or more recordings in one big recording. For example we have a recording how to create customer orders the other is how to proceed the customer order another could be how to invoice the customer order. Is it now possible to create a recording Customer Order Process with this tree recordings inside?Thanks, Bernd

lukaskEnthusiast

asked in Have a question?

NAV2017 - Include FastTab Name

Hey everyoneWhen expanding or collapsing a FastTab in Dynamics NAV 2017, ClickLearn does not capture the title of the FastTab. The produced instructions are: ‘Click the header Collapse’ or ‘Click the header Expand’. It would be nice to have a reference to the title of the FastTab. For example, when expanding the General FastTab, ClickLearn could produce the instruction ‘On the General FastTab click the header Expand’ or something similar. Does anyone know how to get a reference to the title of the FastTab?

hayley.williamsExplorer

asked in Have a question?

Why does Create Date update once Modified on list of ClickLearn Courses?

When modifying different courses, I noticed the Create Date of the Clicklearn is updating to the modification date. Is there a way to prevent this, so the create date remains the date initially created?

TracyExperienced Helper

posted in Did you know?

Add Feedback Email Address

Did you know that you can? Add a feedback email address to your published content Tools>Preferences>Templates>Recording, Book or Shelf Template>Preferences>Template>Add Feedback Email Address>Save

hmccabeRising Star

asked in Have a question?

Tracking changes made to a recording

What is the best way to identify or keep track of recordings that have been modified by other authors? Is there a way to identify what was changed; who made the change; and when the change was made?

evanauerbachEnthusiast

asked in Peer exchange

I was looking to add a few extra steps to a recording, but the replay overwrote more than I intended. Is there a way to rollback the replayed steps? I produced the documents prior to the replay and have not re-produced with the new screens.

MortenCommunity Manager

posted in Morten's Corner

NAV Help Creation and Deployment

Learn how to create, manage, deploy, and use the NAV help. Explore how to document your solution using the field contextual help. This video will also teach you how to manage the NAV help server, the folder permissions, the web server, and the ClickLearn NAV Help Merger tool. NAV Help Creation and Deployment - YouTube

rgireesanEnthusiast

asked in Have a question?

Modifying default translations provided out of the box

I am trying to modify some of the translations that are provided out of the box in ClickLearn. After I have used replay to capture the recording in a different language (German in my case), I open the recording, switch to German and double click on the step where I want to correct the default text in German. IN the popup window, I click on the modify template icon: In this case, the default translation says “Geben Sie Text...”, I would like to change this to “Geben Sie den Text...” which sounds better. According to the icon mouseover text, the entry in the current template is under the entry “Keyboard” in the template. But in the template, several top level entries are highlighted, and there are often several entries in the details, which have the same text. For ex. My question to the experts here: how do I identify, which template items are to be translated for the given step? Additional question: even after correcting the template, and producing the recording, the pre

JStackExplorer

asked in Have a question?

How do I see Other Users Recordings?

We are now adding a new user to Click Learn. How can I share or have them share their recordings so we both can review? Thank You

Mister ContiniaExplorer

asked in Have a question?

Global setting for Video Pause

I want to set the Video Pause to "1" for all steps. Does anybody know if this is possible to configure in the Template (as a default value)?

Mister ContiniaExplorer

asked in Have a question?

Global setting for Mouse Point

Does anybody know if it's possible to adjust the Mouse Point setting globally (in the Template)? I'm tired of correcting all the steps and would like to have the mouse pointer set to "Middle, center" as the default value.

TracyExperienced Helper

posted in Did you know?

Steps are missing from my recording

Did you know that you can? Use an external mouse to resolve steps not being recorded when using a laptop If you find that you have completed a recording and the steps of the recording are missing this may be a result of using a laptop’s touchpad/mousepad to complete the recording. We have found that some laptops will need to use an external USB mouse to create ClickLearn content. Of course, if this does not resolve the issue submit a ticket to ClickLearn Customer Care! support@clicklearn.com

TracyExperienced Helper

posted in Did you know?

Add a Bulleted List to a Note

Did you know that you can? Add a bulleted list to your ClickLearn Studio Notes Currently you will need to create the Bulleted Note in Word and copy the information to your ClickLearn Studio Note. 1. Create the Bulleted Note in Word 2. Create a Note in ClickLearn Studio 3. Copy the Bulleted Note that you created in Word and paste it in your ClickLearn Studio Note 4. SAVE changes

TracyExperienced Helper

posted in Did you know?

How to remove Show Me, Try Me or Test Me recordings

Did you know that you can? Remove the Show Me, Try Me or Test Me recordings 1. Tools->Preferences->Templates->Recording Template 2. Expand PROCESS INSTRUCTION 3. Click on OBJECTORDER 4. Remove either the JSV, (Show Me), JSV_2(Try Me) and/or the JSV_3 (Test Me) from the listed items below BLOCKVIDEO,JSV,JSV_2,JSV_3,WMV,SWF,XAP,BLOCKEND,BLOCKDOWNLOAD,PDF,DOCX,PPTX,BLOCKEND,BLOCKASSIST,BLOCKTOC 5. SAVE As 6. Produce and/or Produce and Publish NOTE: JSV is the Show Me video JSV_2 is the Try Me video JSV_3 is the Test Me video

hayley.williamsExplorer

asked in Have a question?

Is it possible to only offer the Test me recording, without displaying all 3 options of Test Me, Try Me or Show me?

Request from our business leads as we begin to show the team their new ERP System of IFS, if we could initially only provide the Try Me recording, and not all 3 options of (Show Me, Try Me, and Test Me).

miles-huntExplorer

asked in Have a question?

Cropping Images and Selecting New Areas

Hi all, I’ve just been watching Morten’s video on working with recording Apps as I need to record steps on a HHT. I’ve got all my images taken and saved. However, I’m struggling with cropping/adjusting my saved image… Morten does it very quickly in his video and I’m struggling to capture a new area to select and then crop the image. My red and green boxes don’t want to shift in size and aren’t very flexible! Is there a beginners video on cropping images as I must be missing something obvious! Thanks.

iam0kruExplorer

asked in Have a question?

Making a copy of a clicklearn recording

Hello, When I create a copy of the clrx file, rename the copy, and then import it into Clicklearn; it removed the original Clicklearn recording from the Clicklearn recordings view. What I am trying to do is create copies of existing clrx files. And then adjust the copies to be specifically be used by the Robotics functionality (which seems to work great btw!). If I’m not approaching this with the correct idea of what a clrx file is please feel free to correct me. :--) Cheers, Marc

hmccabeRising Star

asked in Have a question?

Exporting Recordings List & Metadata

Is there a way to export or download the list of courses in the ClickLearn Studio “Recordings” tab along with the metadata displayed?

Jonathan SmallRising Star

asked in Peer exchange

CRM/BC License Costs

For anyone who uses Microsoft Dynamics 365 for Customer Engagement and Business Central, a colleague of mine has the following question: If a customer starts with a £49 Sales Professional license can they then buy a Business Central attach licence and if Yes how much is it? Might be a long shot but if anyone has any knowledge on the subject, thoughts would be very much appreciated!

PatrikTXEnthusiast

asked in Have a question?

Open someone else's Clicklearn files

Hi, I have folders that have clicklearn content in them that someone else did the recordings they send me the folder content but not a .clrx file for them. How can I open those?

MortenCommunity Manager

posted in Morten's Corner

Windows Applications

Ever pondered on how to record admin interfaces, third party software, or even just standard windows applications? This video will show you how to record and edit unsupported, semi-supported, and admin applications using ClickLearn. windows applications - YouTube

tbay-strangerExplorer

asked in Have a question?

Formatting Notes and PDF outputs

Suggestion - we need to be able to format notes - e.g. add font effects like bold or underline and have support for an <a> tag for a link (as opposed to just pasting a link). To me this is quite a limitation in the software, I’ve read in places you don’t allow it to keep formatting consistent between authors (not sure if this is true), but at the end of the day, that should be for the organization to manage, not you to decide. Just omit <tags> from your other outputs including the text-to-speech. As for placing links within a note; for example to link to a sub-chapter within the recording, the problem is that this information also shows up in the PDF file as plain text and can be quite sloppy and confusing for viewers. I’m assuming there’s no way to have two notes; and dictate which note appears in which outputted version (e.g. have a note for web only, and then another note for word/pdf/etc)?

1
...
18
19
20
21
22
23

Page 21 / 23

Powered by Gainsight

Terms & Conditions

Sign up

Already have an account? Login

NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.

Social Login

Login with Token

or

Username - please enter your Username, NOT your email address *

E-mail address *

Company *

Job Title *

Receive community digest emails?

(Private)

Only you and moderators can see this information

*

Yes No

City *

Country *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK