Discussions

Ever wondered how to set up templates to allow for all recordings to use a predefined set of introduction chapters, introduction notes and finishing notes?  Or how you can configure the use of metadata to ensure that recording properties are populated into your PowerPoint, Word, PDF and online documentation? Find answers in the video below  Another relevant content piece:  

I am  currently updating the training material of our company, Rockwool International A/S by using clicklearn, so would like to get more insights from the people already using it. I would highly appreciate the people in this community, if they could share their experiences so far. On top of that, it would be awesome if we can organise a skype/teams session to view your  work for inspiration.    

I am curious how other authors are pointing their audience to the ClickLearn Portal.  Our CRM Dynamics is very customozed and I would like to see how others are using the ClickLearn icon for User navigation to the Portal.  I am wanting to put the ClickLearn icon on the task bar within each CRM entity (we have several) so User just click and land in the portal like:What are the rest of you doing to get your Users to the Portal?

Thanks for the supporting videos and this community website, I was able to successfully move from repeater to cases to replay steps in IFS6.  Exciting!  

When recording within IFS, all of my clicks give me the whole screen, not just the specific box (area) that I click on.  It seems to work fine for all other applications, just IFS.  

Learn how to view a webpage as if it was a fullscreen application, and how to hide both the Windows taskbar and ClickLearn video controls.It is as if its not even a browser after all!    Chrome.exe --app=https:\\yourpage

Bonjour,par erreur j’ai appuyé sur “replay”. Toutes les slides sont maintenant sur fond rouge.De plus quand je vais dans mon Powerpoint l’image est la même sur toutes les slides. seul le texte change et correspond au click réalisé.Puis je récupéré le document source et si oui comment faire ?Merci 

Can Meta Data be setup to auto complete on certain fields, vs requiring someone to update manually? Field such as:Author: Auto populate with who created the document Create Date: Auto Populate with the date it was created Realizing Create Date isn’t in the meta data fields, but it shows in the general listing of recordings. Which also is a challenge for me, as my Clicklearn populates create date, based on when I bring the recording into my list of recordings in Clicklearn, not the true create date of the course. If I create it in March, then remove it from my list, then bring it back into my recordings list in May, the create date on this recording shows May. Is it possible to show original create date, always? Revision and Revision date should auto update based on any edits by any author, auto populating (if preferred) with an increment number and date

Bonjour,La longueur du titre peut parfois tenir sur 2 lignes dans les docs PPT. Si je rajoute une note ou un chapitre la fin du titre vient s’inscrire sur le nom de chapitre. Comment puis je gérer cela ? 

Hello. Is there an estimated time as to when SCORM packages will be available within Attain? My organization has become accustomed to accessing training materials through our LMS, so with all recordings generated in ClickLearn Classic I’ve exported a SCORM package and imported it into our LMS. It would be wonderful to have this feature available again in Attain soon so we can continue the practice.

Hello,We have had to add a video pause to the end of most of our steps/notes to make sure the users have enough time to see what is on the screen. Is there a way in the template to add this automatically so we do not need to do it manually for every step? Thank you,Jay

Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?

@Per In ClickLearn classic, you recommended having only one publisher to maintain consistency in publishing content. Is that still the case with ClickLearn Attain?

When I have created my Shelf and published it, I create a link in my IFS that takes the user directly to the Click Learn Portal. Evet thing works except, when I select the word or Power Point versions and press open, IFS just hangs and nothing happens. I end up having to open Task manager and shutting down IFS. However, when I select save, it save with no issues.

Hello, I have a question about Assist. Can we use the feature when our ERP is on premise (offline)?If yes where can I find the documentation to know more about this specific need?Thank you very muchShahrzad

Hello, Is there any way to add a Hyperlink to a network location within a recording?

Hello, Is there any way to insert an additional or custom image into a recording step? Maybe as an addition to an explanatory note?

Hi everyone,I am testing out ClickLearn to create some training material. When I use the Show Me function, it currently plays the voiceover then clicks on the field. Is there anyway to reverse this so it first clicks on the field, then the voiceover plays?Or if possible, can you remove the cursor animation shown in the Show Me function?Hope that makes sense.Thanks in advance,Brian

I would like to email my users a link to a recording so that they can click the link and have the recording start (or at least display) without having to navigate the menu.  Is that possible?  Can it be done with O365 login?Thanks,Glen

I have been recording material to a W/Drive and now want to record into cloud directly. How do I redirect my recordings?

In our sales demo, there was mention of embedding the content we create into Dynamics 365. How do I do this? Note - we’re self-hosting our content on our SharePoint (not using the web part) and we are not using Assistant. ThanksDavid  

I have set most of my text-to-speech timing settings to “During” on one Attain project but when previewed or published, the movement still comes AFTER the speech is finished.  Am I missing something? Thanks,Glen

Will ClickLearn Attain support resolutions higher than full-hd, such as 4K?

Our current template has the attached footer. We’d like to include the Last Produced Date. Can someone please point us to where we get the correct code to populate that will show the last produced date in the footer. We tried using ##clrevdate##, but that wasn’t it.  Thanks