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Is there a way to put an output document from a Click Learn without the screenshots?  I know you can hide them in the editor on a step by step basis but is there a way to have that output without hiding in each step of the recording. Thank You

Is there a way to allow the user to enter any text when using the assistant, instead of only the text that was entered during the recording process.For example: my recording has the use of a filter being captured in IFS, at the time of recording 148 was entered, but if a user was using the assistant to work through the steps they would probably want to work on their purchase order, not purchase order #148.

As part of the Microsoft Dynamics Finance and Operations process, I need to include some steps using Microsoft Excel.No matter what I try, I can not get the Written Editor step image to recognise or show the Excel Cell that needs to be updated.  The connector seems to only capture the full spreadsheet area. This would be somewhat tolerable if I could manipulate the ‘red rectangle’ hotspot and capture area using the Image Editor to show the relevant cell. However when I do this, the change is not reflected in the associated thumbnail screenshot in the Written Editor - which is very frustrating.For reference, my project is using the following connectorsMicrosoft Dynamics 365 Finance and Operations, and Custom Applications (Windows 10)Any advice or tips would be much appreciated. Thank you.

As we have female and male instructors responsible for creating and recording each module, I would like to assign the video voice according to their genders.  Is this possible?

Where do I go in the Language Template Editor to change the default for displaying group steps from Numbered List to Bulleted List?   

This is probably a really silly question…. When you set up a custom play button - where actually is it? Does it replace the semi-transparent pause icon that appears if you click to pause a video? Or does it appear right at the start? I’ve uploaded a custom image to the Play button bit but I can’t work out from the structure preview where it would appear! :)

ClickLearn Assist Configuration isn’t currently letting me publish a new link so that my team can have access to it.  

When capturing a button function , example: Click OK, ClickLearn records the step as “Click on the button OK.”I would like to change the wording for this for all steps and not have to manually change each step.Can you tell me how to change it so ClickLearn records it as just “click OK” or whatever button name we are referring to?I only want this change to happen for any buttons that have to be clicked on.Lorie

We are currently using IFS v10 IFS Enterprise IEE and would like to configure & migrate Permission sets in IEEE to the users so they can use Aurena. Thus we need to setup projections.The Tech team are having challenges in going to each profiles permission set and Granting access to the projections one by one. For example we have a few users who only have 4 permission sets but they are Internal Audit and they have Read only access to all the objects. Our team has to go the the list under the projection tab and grant each object seperately which is time consuming.Any tips & tricks on how we can semi automate this process. We ae talking over 250 users which permission sets unqiue to each user.Any Manuals or videos on setting up Aurena would be appreciatedregardsGuss

HiI was wondering why, sometimes ClickLearn auto generates different types of text colors, for actions made in a recording in IFS?the actions are sometimes texted in black, red, green, yellow and blue - why is that and what does the different colors mean?Thanks in advance 

Hi In ClickLearn does it have any learning management capability, i.e., put a list of end users and what they need to run in ClickLearn as part of their training?

Can subtitles be modified in any way?  For example, font size, block size, block colour, block location etc…?

My replay has failed and now my recording is locked. Is it possible to unlock the recording please.

My LMS requires individual SCORM files. Essentially, I have Topic A with 7 recordings and Topic B with 8 recordings. How can I get two separate SCORM packages?

We have created a folder setup in ClickLearn Recordings page for organizational purposes. Is there a way to have recordings default to a certain location in the recordings folders based on the user that created them?

One of my SME’s would like to copy and merge a few recordings that he initially recorded as separate modules/lessons and now would like to copy and merge these into one module/lesson.  How can we achieve this?  

Hi,On the Dashboard, is there a way to view if individual users have completed the clicklearn training or even started?

Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how.  I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.

Hello ClickLearn Community,  I currently have ClickLearn Studio downloaded with contents created. However, I need to download ClickLearn Classic in order to use it alongside with NAV.  How can I download ClickLearn Classic If making the switch, will the recordings be erased? Thanks a ton!

As the title suggests, can you set it so that videos just start playing, without needing to click to start? Many thanks!

How can i share my created template with someone else? Now it's only possible to select your previous created templates. How can my colleague select/upload my recordingtemplate?  

We are currently using IFS with IFS Enterprise explorer and has created work instructions with that client.Going forward we will also introduce IFS Aurena in certains areas, can I replay existing work instructions and fetch screenshots from Aurena or am I forced to record all instructions from scratch in Aurena?

If a user is accessing an Assist through the ‘ClickLearn Chrome Assist’ browser extension, is there a way they can jump directly to the related recording on  the learning portal? (e.g. without having to open the learning portal in a new tab and find the relevant video) Scenario is they find the relevant Assist in context of using the system, but may want to watch a Show Me video before making a live attempt.If not possible, happy to log this is a feature request.

Hello,after having published recordings to an on premise target I wonder about a  “strange” folder which has been added to the given target directory:...Clicklearn\Book\Materialliste\P10518273-4167-4de7-9bdc-3cb4b3297a8b.1031\... This looks like a dynamic addition.Is there any way to publish recordings on premise without this behaviour?We need a fix directory for the published ClickLearn elements for external links. Best regardsHolger

Hi All,Does someone know if and how it's possible to publish a specific Record or Section in you Project? For now I'm only able to publish my full project.. This is regarding Attain.Thank you in advance.Stan Gruijters