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Jenn WarrenEnthusiast

asked in Have a question?

Using Attain OData in Power BI

I was very excited to see the post “Power BI using ClickLearn Data” and have just started to work through all of the additional posts in regards to creating a Power BI dashboard.However, I am noticing that most of the articles are using data from ClickLearn Classic. We are using ClickLearn Attain and I am having a hard time figuring out what the data means. There was a pdf posted that breaks down the data within the Company Tracking Data, but the data I have has several differences:Different Action item labels intValue2, intValue2, and intValue3 txtValue1, txtValue2, and txtValue3I was hoping someone had some experience creating a PowerBI dashboard using the Attain data who could share any insight, or if there was an OData Attain Document.Thanks

hmccabeRising Star

asked in Have a question?

Do we need to install something every time there is a new release?

Whenever there is a new Attain release, do we need to install anything?

James SadlerExplorer

asked in Have a question?

Accessing a former colleague's projects

Hi, A person has left our organisation and we’ve realised that she didn’t share her projects with anyone before she left. She was an author, I am one of the organisation’s ClickLearn Admins. Is there anyway any of us can access her projects so we can edit them? Thanks

VerlaeSExplorer

shared in Ideas & Feature requests

Manually add in a highlight on any screenshot or imageNew

For websites or apps that ClickLearn does not have a connector for, you get varied results on whether you can add annotations to a screenshot. To have a solid workaround it would be very useful if manually an author can highlight certain areas on a screenshot.

James SadlerExplorer

asked in Have a question?

SCORM export to Moodle is buggy

After exporting to the Moodle (Totara) LMS, there are elements missing and completion isn’t being recorded in certain areas.There are four sections of pdf but only the first is showing and yet when we look inside the report sections we can see the ‘missing’ PDFs.After watching videos there’s no recognition that that element has been ‘completed’.We are wrangling with the LMS in the assumption that the problem lies AFTER SCORM production ...

Debra-Derieux MExplorer

asked in Have a question?

Setting different voices for modules

I have created two eLearning projects for specific training that contains modules/lessons created by different SME’s and I would like to set the voice gender according to the SME’s gender. Can I select a different voice for each lesson? Or is it only per project? Please help!

Debra-Derieux MExplorer

asked in Have a question?

Use of Flow Editor

When editing our recorded course modules starting from the Written Editor, do we have to set up questions via Flow Editor in order for the Test Me and Try Me videos to function properly?

Debra-Derieux MExplorer

asked in Have a question?

Can I change the voice for each separate module?

As we have female and male instructors responsible for creating and recording each module, I would like to assign the video voice according to their genders. Is this possible?

hmccabeRising Star

asked in Have a question?

Column layout in Word template

In Attain, you are allowed to choose the a one or two column layout for the Webpage entity. Is there a way set the column layout in the Word template? Right now the instructions are displayed in a two column format in Word and we want to change it to one column. 1 column layout 2 column layout

MonaHodgeExplorer

asked in Have a question?

Clicklearn Attain Publishing

Hi,Is it possible to have multiple saved published clicklearn material.We have different tiers in our workplace that require different information.EG: A tier 4 branch doesn’t require the same information as a tier 1 branch.

trice602Rising Star

shared in ClickLearn Universe feedback

Failure Errror - Application FreezesOpen

While using the University assessment, the application froze when opening my assessment project.

trice602Rising Star

shared in ClickLearn Universe feedback

Assessment feedbackDelivered

When completing the assessments, the learning modules do not tell you if you answered a question incorrectly; that is, you have to click on “see correct answers”. I see my error here and want to retake the assessment but there is no option but to simply continue. If a user does not answer a question correctly, directly go to that would be helpful with the option to re-learn and re-test.

trice602Rising Star

shared in ClickLearn Universe feedback

Assessment Feedback - Mission 2Delivered

Good question but I don’t think it is clear that is was to be sequenced in order; maybe I misread the question. Look to clarify question for end-users.

trice602Rising Star

shared in ClickLearn Universe feedback

Unable to go back and earn missing pointsDelivered

There doesn’t appear to be a way to “earn 5 points” once the modules/missions are complete. Suggestion: maybe look for a way for end-users to redo modules and earn a better score.

Debra-Derieux MExplorer

asked in Have a question?

Is additional editing required for Try and Test Me videos?

Do I need to do any additional editing in order for the Try and Test Me videos to function properly?

NickiaRising Star

shared in Ideas & Feature requests

Add User Email to Attain OData FeedDelivered

Currently the Attain OData feed provides the name of the user in the “UserName” column. The data in this column displays in various formats: First-name Last-name (E.g. John Smith) Email address (E.g. jsmith@emaildomain.com) Email address but in place of the “@” and “.” characters, it is substituted with “_” (E.g. jsmith_emaildomain_com)It will be helpful to have a new column that only contains the users’ email address. The “UserName” requires a great deal of data manipulation to transform it into a single format. As well, the users’ email address was/is available in the Classic OData feed, it would be nice to have parity between the two. Thank you!

Debra-Derieux MExplorer

asked in Have a question?

Adding intro slides to our courses modules

I have customized the template but would like to add introductory slides after the first template slide (where the name of the lesson appears) and before the captured steps and processes, to introduce the instructor and present lesson learning objectives. I initially thought this would be possible in the templating but was informed that the only way to do this, would be by creating a template that I customize with the name of each instructor, save it as an image and insert it into each module. I would like the AI to be able to read out the instructor’s name and the lessons learning objectives. Does anyone have any other suggestions?

Dan WymerExplorer

asked in Have a question?

What is causing Assist recordings to require an additional EXE file

We’re using CL Attain with IFS Aurena, Chrome browser.When launching Assist for some of our recordings it is prompting a download of an EXE file that needs to be run for the Assist to run but our users don’t (and won’t) have permissions to run these files.I have looked into a recording (42 steps - not sure if this is big, small or typical?) where this is happening for anything that may be causing this (steps outside of Chrome, for example) but it looks like all steps are inside IFS Aurena within the Chrome browser.Almost all steps show a command type of “IFSWeb” although there is one that is “ScreenPos” and 2 that are “Keyboard”.I duplicated a copy of the recording and removed these 3 steps and still have the problem so any ideas what is causing the EXE file to be required and whether we can edit or rerecord to avoid it?

James SadlerExplorer

asked in Have a question?

Editing Colleague's Project

Can I access a colleague’s work to make some edits?

James SadlerExplorer

asked in Have a question?

How can I export to SCORM

How can I export to SCORM?

Dan WymerExplorer

asked in Have a question?

Refreshing content in ClickLearn Assist window

We’re just about (this afternoon!) to launch ClickLearn to the users and have been testing ClickLearn Assist within IFS (using ClickLearn Attain). We have created and published a new recording which is appearing in the portal but not appearing in the content list of the ClickLearn Assist window (image attached) from within IFS. Also, the order/sequence of the recordings has been changed which is reflected in the portal but not in the content listing within Assist.Is there another step required to refresh this content in the ClickLearn Assist window?

Carrie RoussinExplorer

asked in Have a question?

Shadow Menus

Hi all! How do I avoid the “shadow” menus/tooltips showing up in my CL recording screenshot?

Julian WoolleyEnthusiast

asked in Have a question?

Adding and Editing Text Blocks

I have made my first recording and am trying to add new sections and Text Blocks to my recording. I have added a New Section okay, but cannot seem to add a Text Block. I follow the process to add the Content Block, specify Text Block and set the desired display - I then add the text I’m trying to add and Save Changes, but the required changes do not show. I can see the Text Block in the list of steps to the left of the screen, but if I edit the Text Block, there is no text displayed in the box. Can anyone assist?

aminasulExplorer

asked in Have a question?

Recording loading slowly

Hello, I’ve been having difficulties loading some (most) files when trying to edit. It does load, but sometimes I have to wait upward of a minute or two before gaining access to the steps. It looks like the image below for a couple of minutes. Switching languages and reloading after editing one step also takes what seems like forever before you’re able to continue working. I’ve made sure to prioritize Clicklearn in the task manager so that it processes faster on my laptop as well, but am worried that this might not just be a memory/cpu issue. Is anyone else having similar issues? Can it be related to the cloud/my internet connection?Best regards,Amina

KLACHAPELLERising Star

asked in Have a question?

"Un Check Out" a Recording

I had started to replay it but ClickLearn quit. Now I can’t go back into the recording because ClickLearn says it is checked out for editing even though no one is using it. Is there any way to undo this check out?

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