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574 Topics

K
Rising Star
KLACHAPELLERising Star
asked in Have a question?

Default Recording Save Location - ClickLearn Attain

We have created a folder setup in ClickLearn Recordings page for organizational purposes. Is there a way to have recordings default to a certain location in the recordings folders based on the user that created them?

1
Per
Community Manager
5 months ago
Debra-Derieux M
Explorer
Debra-Derieux MExplorer
asked in Have a question?

How can I copy and merge several recordings into one module/lesson?

One of my SME’s would like to copy and merge a few recordings that he initially recorded as separate modules/lessons and now would like to copy and merge these into one module/lesson.  How can we achieve this?  

1
Per
Community Manager
5 months ago
M
Explorer
MonaHodgeExplorer
asked in Have a question?

Dashboard Data

Hi,On the Dashboard, is there a way to view if individual users have completed the clicklearn training or even started?

1
Per
Community Manager
5 months ago
Debra-Derieux M
Explorer
Debra-Derieux MExplorer
asked in Have a question?

How to remove text from a recording

Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how.  I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.

1
Per
Community Manager
5 months ago
JayMurphy
Rising Star
JayMurphyRising Star
shared in Ideas & Feature requests

Submitting feedback sends an email to AuthorsAdded to product backlog

Hello, I would like the feedback email to be extended to send email when a user submits a rating/feedback at the end of the HTML or any of the video pages.  This would allow us to create support cases when feedback is entered. Thank you, Jay

7
JayMurphy
Rising Star
5 months ago
Georgie
Rising Star
GeorgieRising Star
shared in Ideas & Feature requests

Separate Inclusion option for Test MeAdded to product backlog

There are some parts of my Show Me and Try Me videos that I would like to exclude from the Test Me video, and vice-versa. For example, removing some of the explanation of areas, and instead just asking the user to “demonstrate how to XYZ”, rather than talking them through the steps and telling them exactly what to do. It would also be really neat if we could incorporate quiz questions to the Test Me video. So ClickLearn would create the Test Me video automatically, as it does currently, but then have a separate “include in Test Me material” or “include in Show Me/Try Me material” for each content block/step, instead of just the one “include in video material” option.This would make it easier to format the Test Me video, make it more challenging, and just make it make more sense in a testing capacity. :)

1
J
Community Manager
5 months ago
N
Enthusiast
Nathaniel OConnorEnthusiast
shared in Ideas & Feature requests

Approval Processing through AttainAdded to product backlog

Would love for there to be a feature where a ruleset can be used for Authors’ materials to be sent to Administrators for approval. In this way, information management specialists could give Authors power to create but not publish Recordings until after they’ve been reviewed and approved by Admin.

1
J
Community Manager
5 months ago
G
Explorer
Gian BuenavidezExplorer
shared in Ideas & Feature requests

Being able to change the "Alternative Title" without opening the recordingAdded to product backlog

Hi, Is there any possibility to adjust the Alternative title via Description without opening the recording to be more efficient with editing?  I am aware about an option (see picture below)  via Description, but after clicking on the edit button ClickLearn will opening the whole recording which take some time to load. Kind regards,Gian  

1
J
Community Manager
5 months ago
Georgie
Rising Star
GeorgieRising Star
shared in Ideas & Feature requests

Ability to choose the image displayed in section headersAdded to product backlog

When you are watching one of your ClickLearn videos, each section header displays the image from the first step in the section: I think it would be really cool if we had the option to choose the image that displays on that screen, for a really neat and professionally-branded look. It would also be great to toggle whether you want the section header text to be visible (i.e. hide the text “Learning Objectives” in the above screenshot). My ideal outcome would be to have my own header image display here.

1
J
Community Manager
5 months ago
R
Explorer
RobAExplorer
shared in Ideas & Feature requests

Central Repository for AssetsAdded to product backlog

I would like to see a central repository for Assets (Screen shots, logos, videos etc) rather than it just be Project based. And when recordings are copied or imported those assets do not get removed from the recording as long as the assets are stored centrally.I encounter issues where I might use the same recording from a different project, but when I import or copy the recording to a new project the Assets are removed, meaning I have to copy the assets from the original project to the new one and also have to re-apply them to the recordings, which can be an arduous task. 

2
J
Community Manager
5 months ago
T
Explorer
tbay-strangerExplorer
shared in Ideas & Feature requests

Raw List of Books and Recordings within a ShelfAdded to product backlog

It would be nice if the software had a feature to dump the entire shelf list to a CSV file.  For example, for companies that want to do a regular review of the material, or need to make mass edits, or for whatever reasons, it would allow them to provide a list of everything that has been published to date.For exampleSHELF   BOOK      RECORDING A      RECORDING B      ETC   NEXT BOOK      ETCIt would be nice to have the metadata for the recording Title field (for given language) as the recording name too, not the source file name.   (Or even an option to output both as it could be helpful too)We’re currently working on a project to cleanup the naming convention of our Recordings to include more verb orientated names - so I need to make a complete list of what’s in the portal to send out so others can change it.  Currently this is going to be a very tedious task for me.The way I have setup my source files locally I am able to run a command like “dir /S/b *.clrx” to get a list of everythi

1
J
Community Manager
5 months ago
Anja Schmid
Rising Star
Anja SchmidRising Star
shared in Ideas & Feature requests

Delay should be able to add to all stepsAdded to product backlog

It would be really helpful if the delay option can be added to all steps to ensure the best result during a replay. Currently we are struggling that we can not add a delay in Attain for a step which has no data (so only a click).

4
J
Community Manager
5 months ago
hmccabe
Rising Star
hmccabeRising Star
shared in Ideas & Feature requests

Add ability to change font colors in Attain text blockAdded to product backlog

It would be nice to be able to change the color of fonts/text in the Text Blocks in Attain.

1
J
Community Manager
5 months ago
hmccabe
Rising Star
hmccabeRising Star
shared in Ideas & Feature requests

Ability to add shading and border in Attain Text BlocksAdded to product backlog

It would be nice to be able to add borders and shading to Text Blocks in Attain.

1
J
Community Manager
5 months ago
J
Enthusiast
Jamie McNaughtonEnthusiast
shared in Ideas & Feature requests

Ability to track recordings and determine which ones should be reviewedAdded to product backlog

As we add recordings we sometimes lose track of what has been recently added and what is in need of review.The interface currently provides the created date and last modified date but requires users to access each project in turn to identify what recordings are potentially old/ stale.We are not able to identify when a particular recording was first published however.A way to track the recordings and alert the users when a recording reaches a certain period after creation or publishing would help our users priorities which recordings to review and update.Alternatively a way to easily extract this information and then provide the users with a spreadsheet would also work.

1
J
Community Manager
5 months ago
francishoy
Explorer
francishoyExplorer
shared in Ideas & Feature requests

Restriction in Time Line Bar in Video Formats.Added to product backlog

Hi team, our authors see interesting to implement a feature/functionality in CL Attain that allows to make restricted the navigation in the time line bar in video formats. All the published contents, once published, have three video formats. In Show me a Try me mode is possible to select chapter by clickin on the selection of chapter icon (See attached image area highlighted in Green) and also navigate by clicking in the Time line Bar (See area highlited in green). We would like as it is set up now the Test me mode, where the user can not navigate. That has sense. It could be possible to allow to select if we wish to restrict the navigation in time line bar in Show me and try me fortmats? Thanks!  

3
J
Community Manager
5 months ago
Anja Schmid
Rising Star
Anja SchmidRising Star
shared in Ideas & Feature requests

Option to mark several parts in an annoted screenshotAdded to product backlog

Dear ClickLearn Community,we would like to use the annoted screenshot for cases to just mentioning specific fields without clicking on it or moving the mouse over. Here the annoted screenshot seems perfect for us. But we have the issue that we can only mark one field. But sometimes it would be great to mark several fields, e.g. when it is about the address fields.Would be great if you have similar issues or requests, if you vote for this idea. Best regards Anja

2
J
Community Manager
5 months ago
T
Explorer
tbay-strangerExplorer
shared in Ideas & Feature requests

Export as ImageAdded to product backlog

When you are in the thumbnail editor it would be handy to be able to export the whole screen image as an image (without the red click area or green thumbnail rectangle), so you could later utilize that ‘screenshot’ in a note or something else.   Essentially a raw output of that screenshot that ClickLearn stored for that given step.Lots of time you want to change a step into more of a call out (or note).  But you have to go back, replicate the exact same scenario and take a screenshot and then load it into a note.  Think it could be a lot easier on individuals if they didn’t have to do that.Thanks for reviewing my idea either way;-Kevan

3
J
Community Manager
5 months ago
L
Explorer
Lorie LExplorer
shared in Ideas & Feature requests

numbering stepsDelivered

Hi everyone,I would like to be able to number the steps from inside my recording.It would be especially useful when proofing someone else’s work. I could then call out which step needs to be reviewed.As well, when using the video editor, if you edit a step, sometimes the video will return back to the beginning instead of the edited step.Knowing which step you were on would make it much easier to locate that step on continue on.Does anyone know how this can be done?I did see a “Did you know” comment on doing exactly this, but I think it was in Classic and not Attain.Any help would be great. Thanks Lorie

2
J
Community Manager
5 months ago
H
Explorer
hanExplorer
shared in Ideas & Feature requests

Bug Report - Incorrect Last UserClosed

ClickLearn 12.0.0.211The “Restore Version” menu when you right click on a recording does not show the user who last updated the recording. To reproduce -User A creates recording. Saves, exits. (version 1.0)User A updates recording. Saves, exits. (version 1.1)User B opens recording. Makes no changes. Exits. (version 1.1)Right click the recording. The version history shows User B to have made the most recent changes, at the date User B closed the recording. This is misleading. Please fix.

1
J
Community Manager
5 months ago
hmccabe
Rising Star
hmccabeRising Star
shared in Ideas & Feature requests

Add hyperlink to files on company network.Added to product backlog

It would be great if there was a way to add a hyperlink in a content block to a file located on our network. Example:\\network location\folder name\file name.pdf When using the “Link” function, it seems to only accept hyperlinks to Web addresses that contain “www”. I can enter the network location directly in the text block and it does show as a hyperlink. But it displays as the full path. I cannot give the link a name. Thank you.

1
J
Community Manager
5 months ago
H
Explorer
hanExplorer
shared in Ideas & Feature requests

Feature Request - Allow instruction images to be resized outside of groupsAdded to product backlog

I want to resize instruction images, zooming in and out as the context requires. When instructions are grouped, the image can be resized in the image editor under the “crop to group” setting. However, individual ungrouped instructions cannot be resized, only moved about, under the “crop to click area” setting.This means that practically every individual instruction I retain in my guides is in a single instruction group. This is clunky, and should be unnecessary.

2
J
Community Manager
5 months ago
V
Explorer
vmuellerExplorer
shared in Ideas & Feature requests

Attain: Default language settings for all projects of my organizationAdded to product backlog

Please could you investigate about the possibility to define a default language setting based on an organization. In our example, we only need the German language (base language) for our projects. No “localizatio”/translation needed. But for each setup of a project we need to define / change  the language settings. If you have mulitple authors, it’s time consuming to control this and an unnessecary effort in our case. I assume that all organization with a single base language other than “English” have the same issue. Please investigate into the feature request.@Community, if you feel the same, please join in.

2
J
Community Manager
5 months ago
J
Enthusiast
jacob.smithEnthusiast
shared in Ideas & Feature requests

Option to apply conditions to all steps in a section or groupAdded to product backlog

I recently posed a question to the support team. Here’s the link to that original post on the community page: My understanding is that every step in a section/group must have the same condition for it to apply to those steps. Additionally, the top-level section/group structure itself must also have the condition. I think, and it seems Morten agreed with me during the conversation, that it would be much simpler and more intuitive for the user if there was either an option that allowed you to apply the same condition to all steps in that section/group OR if creating a condition for that section/group automatically applies it without user intervention.

2
J
Community Manager
5 months ago
N
Enthusiast
Nicholas DuffEnthusiast
shared in Ideas & Feature requests

Show file path location with link, in the details tab of a recordingNew

A company of our size could really benefit from this feature. Instead of having to navigate through our many folders, we could instead search the name of the recording and click a File Path link that would take us directly to the location of the desired recording.

1
J
Community Manager
5 months ago

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