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How do I Publish just one item at a time? We have a large group object and if I update 1 of the recordings - how do I only re-publish or publish the one I am working on as others on the project are working at a different pace than I am? Also trying to figure out how to extract a PDF of the work instructions.
So I know you can turn on the option for users to download your portal content as PDF.I have this turned off because I want users to use the videos instead. However, I’d like to download a PDF copy of the portal myself, for my own reference as author.Is it possible to do this from the Studio application itself, or do I need to turn on the option > publish to portal > download PDF > then turn off the option > re-publish to portal ? (The latter being time-consuming and inconvenient)
Hi, I’m currently working for a client that only allows me to work via citrix and remote desktop, I need to create content for a software, but I can’t seem to get ClickLearn to record steps on the remote desktop even though its running on my laptop. Any advise?
We’re just about (this afternoon!) to launch ClickLearn to the users and have been testing ClickLearn Assist within IFS (using ClickLearn Attain). We have created and published a new recording which is appearing in the portal but not appearing in the content list of the ClickLearn Assist window (image attached) from within IFS. Also, the order/sequence of the recordings has been changed which is reflected in the portal but not in the content listing within Assist.Is there another step required to refresh this content in the ClickLearn Assist window?
How do you add metadata to a Word template? For instance, the name of the recording is displayed in the document using the reference ##NAME##.
Hello together, in ClickLearn Studio there is a function to import a structure with Excel-Data. I tried this with following Excel-Sheet (exported before from an example):ClickLearn Studio shows then a message on the Window buttom:But there is no structure imported. I didn’t find any information in the documentation.Do I need different Excel-Columns for correct importing?Best regards,Eduard
I’ve tried to publish several times the content but after doing so, I go to the Content Portal and it doesn’t show any of the new recordings I’ve tried to previously publish. It seems as if, the Content Portal doesn’t change at all, and doesn’t add or remove anything that I do in ClickLearn Studio. This started happening since the new version came out.
Hello. Is there an estimated time as to when SCORM packages will be available within Attain? My organization has become accustomed to accessing training materials through our LMS, so with all recordings generated in ClickLearn Classic I’ve exported a SCORM package and imported it into our LMS. It would be wonderful to have this feature available again in Attain soon so we can continue the practice.
I am looking to update a single image in a recording. The one captured is partially obscured by Tooltip, which I want to replace - without having to record the clicks (as that would cause a continuity issue, different file number etc).Ideally, I’d like to export the image, make some basic touch-ups using an image editor, and then re-import back to the Click Learn step.Any advice?
Is it possible to use URL-Links with placeholders for different IFS-systems?We want to use links into the IFS system with project defined server-address.example:https://<server>:<port>/main/ifsapplications/web/page/DocumentRevision/FormThe parameter ‘server’ and ‘port’ should be defined global in the ClickLearn-Project.With that feature, it is possible to compile the project for a training-system and live-system without changing all the links in the recordings.
We have some new use cases for ClickLearn within our organization and one group would like to record their own audio for the steps. Is this possible?Thanks!
Doing the trial of ClickLearn and having issues creating content in a virtual environment. I’m on google and we’re using VMWare. Are there known issues creating content using a virtual desktop?
@Per How can I create my company template in CL attain?
I have created two eLearning projects for specific training that contains modules/lessons created by different SME’s and I would like to set the voice gender according to the SME’s gender. Can I select a different voice for each lesson? Or is it only per project? Please help!
We have several process’s that do not require live assist and we are having trouble if users activate the live assist. Is there any way to turn it off for a single recording? Best Regards Barry
Hi, Please help, clicklearn only seems to record my whole window not the individual options on D365 CE, are there any settings that I need to change? Thanks, Anthony
Hello, Is using Clicklearn for Automated Process Testing of IFS Aurena supported? If this is supported, are there any qualifiers/caveats? Basically, a use case document would be helpful. Or possibly even a demonstration video. Thank you for considering my question. Kind Regards, Marc
We are using Attain to display Work Instructions in IFS and everything works great. However, in tthe published documents, there is a “toolbox” that is displayed on the right-side. These are links that allow for the expected functionality, but the “PDF” option under the Downloads header does not do anything; click and no effect. This seems to have worked in the past, but recently stopped working (or at least was observed to not be working). Is this a known issue? And how can it be fixed?
Hello,We have had to add a video pause to the end of most of our steps/notes to make sure the users have enough time to see what is on the screen. Is there a way in the template to add this automatically so we do not need to do it manually for every step? Thank you,Jay
I have a recording that the screen shot in one of my lines shows correctly but when it was published, it shows it incorrectly. Is there a way to fix this?Correct in the recording:Incorrect in the published version :
Is there a way to put an output document from a Click Learn without the screenshots? I know you can hide them in the editor on a step by step basis but is there a way to have that output without hiding in each step of the recording. Thank You
Hi. I’m trying to use ClickLearn to develop tests for IFS Apps 10 on the Aurena client. When I take a screenshot and then use a fork to react off of a field on the screenshot, I am getting inconsistent results. The fork is not always able to find the fields. In this case it’s the Site I’m trying to capture. There’s a blue outline it gives to show what it can see and even that outline seems messed up. Kind of hard to describe but I’ll include a gif to show what I mean.Is there something I’m missing. From what I’ve seen in the videos, this seems very easy to do. Do I need to add something to my browser for the screenshot to work consistently?
