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505 Topics

Matt HendersonExplorer

asked in Have a question?

Upload Chapter Image

How do we change the background image for the chapter? Currently it seems to be a solid color and one of my excluded slides. I’d like to add a default image for my company when changing chapters that is not currently in the interactive video at all

Matt HendersonExplorer

asked in Have a question?

How to use insert elements "Additional"

I would like to know more about the functionality of the “Additional” button on the edit page for a recording. I can’t find any documentation on this, the closet I have found is “Edit Work Instruction - Insert Elements” in the help section. While in the developer role it seems as though we are able to write multiple choice questions. I can write a question and a single answer, but not multiple choices. How are we supposed to enter the Option Text and Option Tags to have multiple choices?

matthias_backEnthusiast

asked in Have a question?

Can not connect to my D365 CE onpremise CRM instance

Hi,I try to evaluate Click2Learn Attain, but I’m not able to connect to our MS D365 CE onpremise instance! I can login with the same credentials in google chrome, but Click2Learn.InsideHelp says it is INVALID why?

MeshExplorer

posted in Have a question?

Templates in Attain?

@Per How can I create my company template in CL attain?

smullenEnthusiast

asked in Have a question?

Revision Control when updating a ClickLearn Document

Is there a setting I can change to reflect a revision number anytime I make a change to a document? and some type of revision control where if needed, I could still see the previous revisions?

TroyVanceEnthusiast

asked in Have a question?

Republish changes in Attain

I have made changes to recordings and structure since initially publishing. I have gone through the publishing process again several times but it never updates the changes. What am I doing wrong?

trice602Rising Star

asked in Have a question?

Using ClickLearn from iPads

Question: I am publishing my content to OneDrive. I have a group of users that are on iPads and want to watch the videos and use the “shelf” on an iPad. What options are available to make this happen. Thank you for your time! Please note: I will not be producing any content on an iPad, just watch videos and using the content published on the shelf.

AJDentEnthusiast

asked in Have a question?

Attain: Spell Check in Edit

After the latest release (7th May) the spell check does not appear to be working and is marking all words as incorrect spellings. This happens when making changes to existing text and adding new text. Please can someone advise whether this is a know issue for if I need to report it as a new issue.

BastiaanExplorer

asked in Have a question?

Hi all, I've created a source file and now I want to use the clip version as an introduction clip when logging in. How can I do that? Can I pick a file from the folder? Which one? Tnx in advance!

trice602Rising Star

asked in Have a question?

Evaluation Screen: At the end of the Test Me process

All, Quick question: where in the script can I add the TITLE VARIABLE to the evaluation screen? The Test Me evaluation screen is awesome but needs a title. It would be nice to tuck in the title variable and make this dynamic. Obviously this is a nice advanced feature for those of us in classic and not publishing to the CL cloud, we don’t have stats or scores (we’re publishing to OneDrive). From here, it would be very nice for an end-user to screen clip the results. Once I find the location in the script for this screen, I may turn it into a certificate of completion later.

trice602Rising Star

asked in Have a question?

How to change number of attempts in TEST ME Mode from 4 to 2?

Good morning! In the TEST ME module, I want to change the number of wrong attempts a user makes from 4 to 2. After poking around a little, I am unable to locate the variable field? Can someone screenshot the place please? Thank you for your time!

trice602Rising Star

asked in Have a question?

How to move the Video title up a couple of rows?

Good evening! I have been unable to locate in the html templates where I can move the title up one or two rows on the recording titles? Does anyone know where to move this title? The title bleeds over into our logo and I don’t want to rebuild the video intro images. Thanks for your time!

marktippinsEnthusiast

asked in Have a question?

Correct Proxy Server Syntax?

Hello, What is the correct syntax for the proxy server setup for ClickLearn Studio? No matter what I try, I cannot get it to connect at allRegards Mark

hmccabeRising Star

asked in Have a question?

Is there a way to call attention to a field without having to click in it?

Sometimes in a course I want to point out or call attention to a field or the data in the field but do not need the user to actually click in the field or take any action. Such as pointing out that the data in the field changed. Is there an action, like a mouse hover, that will do that?

Tom KofmehlEnthusiast

asked in Have a question?

Issues within IFS and the green box for the click location

When recording within IFS, all of my clicks give me the whole screen, not just the specific box (area) that I click on. It seems to work fine for all other applications, just IFS.

Thierry P.Enthusiast

asked in Have a question?

slide sur fond rouge

Bonjour,par erreur j’ai appuyé sur “replay”. Toutes les slides sont maintenant sur fond rouge.De plus quand je vais dans mon Powerpoint l’image est la même sur toutes les slides. seul le texte change et correspond au click réalisé.Puis je récupéré le document source et si oui comment faire ?Merci

hayley.williamsExplorer

asked in Have a question?

Meta Data - Auto Apply Author, Create Date, Modify Author and Modified Date

Can Meta Data be setup to auto complete on certain fields, vs requiring someone to update manually? Field such as:Author: Auto populate with who created the document Create Date: Auto Populate with the date it was created Realizing Create Date isn’t in the meta data fields, but it shows in the general listing of recordings. Which also is a challenge for me, as my Clicklearn populates create date, based on when I bring the recording into my list of recordings in Clicklearn, not the true create date of the course. If I create it in March, then remove it from my list, then bring it back into my recordings list in May, the create date on this recording shows May. Is it possible to show original create date, always? Revision and Revision date should auto update based on any edits by any author, auto populating (if preferred) with an increment number and date

RichardPowerRising Star

asked in Have a question?

SCORM package availability in Attain

Hello. Is there an estimated time as to when SCORM packages will be available within Attain? My organization has become accustomed to accessing training materials through our LMS, so with all recordings generated in ClickLearn Classic I’ve exported a SCORM package and imported it into our LMS. It would be wonderful to have this feature available again in Attain soon so we can continue the practice.

JayMurphyRising Star

asked in Have a question?

How can I add a video pause to every step

Hello,We have had to add a video pause to the end of most of our steps/notes to make sure the users have enough time to see what is on the screen. Is there a way in the template to add this automatically so we do not need to do it manually for every step? Thank you,Jay

beauj9Rising Star

asked in Have a question?

Creating eLearning with ClickLearn

Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?

MeshExplorer

posted in Have a question?

Multiple authors vs single authors in Attain?

@Per In ClickLearn classic, you recommended having only one publisher to maintain consistency in publishing content. Is that still the case with ClickLearn Attain?

dave.norman@cedo.comEnthusiast

asked in Have a question?

Opening word template through IFS just hangs IFS

When I have created my Shelf and published it, I create a link in my IFS that takes the user directly to the Click Learn Portal. Evet thing works except, when I select the word or Power Point versions and press open, IFS just hangs and nothing happens. I end up having to open Task manager and shutting down IFS. However, when I select save, it save with no issues.

asked in Have a question?

Can we use Assist offline?

Hello, I have a question about Assist. Can we use the feature when our ERP is on premise (offline)?If yes where can I find the documentation to know more about this specific need?Thank you very muchShahrzad

KLACHAPELLERising Star

asked in Have a question?

Add Hyperlink to Recording

Hello, Is there any way to add a Hyperlink to a network location within a recording?

KLACHAPELLERising Star

asked in Have a question?

Insert Image into Recording

Hello, Is there any way to insert an additional or custom image into a recording step? Maybe as an addition to an explanatory note?

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