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For websites or apps that ClickLearn does not have a connector for, you get varied results on whether you can add annotations to a screenshot. To have a solid workaround it would be very useful if manually an author can highlight certain areas on a screenshot.
After exporting to the Moodle (Totara) LMS, there are elements missing and completion isn’t being recorded in certain areas.There are four sections of pdf but only the first is showing and yet when we look inside the report sections we can see the ‘missing’ PDFs.After watching videos there’s no recognition that that element has been ‘completed’.We are wrangling with the LMS in the assumption that the problem lies AFTER SCORM production ...
Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how. I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.
I have created two eLearning projects for specific training that contains modules/lessons created by different SME’s and I would like to set the voice gender according to the SME’s gender. Can I select a different voice for each lesson? Or is it only per project? Please help!
In Attain, you are allowed to choose the a one or two column layout for the Webpage entity. Is there a way set the column layout in the Word template? Right now the instructions are displayed in a two column format in Word and we want to change it to one column. 1 column layout 2 column layout
Mission #1 AssessmentUnder construction
We are not using Dynamics so the assessment was not directly aligned with the software we are using; perhaps consider branching the mission assessment into different software applications. I completed using IFS FSM but labeled as Microsoft Dynamics. I was unable to get full credit for some of the tasks, such as Creating an account. Not a horrible experience but needs refinement - I believe I was only able to complete because I have a lot of time in ClickLearn. I am not convinced a new ClickLearn editor would be able to figure it out.
When completing the assessments, the learning modules do not tell you if you answered a question incorrectly; that is, you have to click on “see correct answers”. I see my error here and want to retake the assessment but there is no option but to simply continue. If a user does not answer a question correctly, directly go to that would be helpful with the option to re-learn and re-test.
Currently the Attain OData feed provides the name of the user in the “UserName” column. The data in this column displays in various formats: First-name Last-name (E.g. John Smith) Email address (E.g. firstname.lastname@example.org) Email address but in place of the “@” and “.” characters, it is substituted with “_” (E.g. jsmith_emaildomain_com)It will be helpful to have a new column that only contains the users’ email address. The “UserName” requires a great deal of data manipulation to transform it into a single format. As well, the users’ email address was/is available in the Classic OData feed, it would be nice to have parity between the two. Thank you!
I have customized the template but would like to add introductory slides after the first template slide (where the name of the lesson appears) and before the captured steps and processes, to introduce the instructor and present lesson learning objectives. I initially thought this would be possible in the templating but was informed that the only way to do this, would be by creating a template that I customize with the name of each instructor, save it as an image and insert it into each module. I would like the AI to be able to read out the instructor’s name and the lessons learning objectives. Does anyone have any other suggestions?
We’re using CL Attain with IFS Aurena, Chrome browser.When launching Assist for some of our recordings it is prompting a download of an EXE file that needs to be run for the Assist to run but our users don’t (and won’t) have permissions to run these files.I have looked into a recording (42 steps - not sure if this is big, small or typical?) where this is happening for anything that may be causing this (steps outside of Chrome, for example) but it looks like all steps are inside IFS Aurena within the Chrome browser.Almost all steps show a command type of “IFSWeb” although there is one that is “ScreenPos” and 2 that are “Keyboard”.I duplicated a copy of the recording and removed these 3 steps and still have the problem so any ideas what is causing the EXE file to be required and whether we can edit or rerecord to avoid it?
Enable the creation of a PDF-file "Full Portal download" based on the content of a segment or sub-segmentNew
Hi CL-Community & Development-Team, please support my request to enable the creation of a PDF-file (full portal download) based on the content of a segment or sub-segment.Within the top-level of a project, the “full portal download”-button creates a PDF document with the whole content of my project, which I’m fine with. However when navigating into a segment, I strongly recommend, that by using the “full portal download”-button it should only create a PDF-file with the content of my segment and possible sub-segments.This would help to create and structure more meaningful and dedicated PDF-files.Please validate my request and vote for it. Thanks in advance, Volker
We’re just about (this afternoon!) to launch ClickLearn to the users and have been testing ClickLearn Assist within IFS (using ClickLearn Attain). We have created and published a new recording which is appearing in the portal but not appearing in the content list of the ClickLearn Assist window (image attached) from within IFS. Also, the order/sequence of the recordings has been changed which is reflected in the portal but not in the content listing within Assist.Is there another step required to refresh this content in the ClickLearn Assist window?
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