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584 Topics

servicestreamExplorer

asked in Have a question?

Asset Upload - Size Limit?

Hi all - I’m new to the Community, and ClickLearn too.I’m trying to upload a large file (a training session recording made in Teams) as an asset into my project. The file is 1,500MB in size. I’ve tried to upload it as a recording asset a couple of times, but it keeps failing to upload. Is there a size limit for files that can be addded as assets in ClickLearn Studio?Many thanksScott

FredericGoEnthusiast

asked in Have a question?

Set up Dashboard & Tracking

Hello ClickLearn-Community,we got some questions about the Dashboard and the Tracking option:Is it possible to individualize the content which is shown by the Dashboard? Is it possible to limit / modify which users can see the Dashboard or can every author see it? Is it possible to disable the users names which are shown in the Dashboard analysis?Thanks for your help. GreetingsFrederic

BlueFoxesEnthusiast

asked in Have a question?

Exporting the full or part of the project structure en masse as PowerPoint files

In ClickLearn Attain, is it possible to be able to export the recordings within a project, or part of a project, en masse to individual PowerPoint files and, as a bonus, preserving the project structure via Windows folders — we are currently using the ClickLearn PowerPoint export files to help us with our review process. We’ve found the PowerPoint exports to be a great way to capture feedback from reviews, but exporting them has been somewhat onerous as it seems to be only possible individually…

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - UXP AI Summarization

Look no further for a video on the amazing summarization feature available with UXP / UAC! 00:24 - Scope of today00:50 - What is the summarization feature?01:30 - Summarization in objective04:57 - Summarization as conclusion06:41 - Summarization in sections08:09 - Summarization with PowerPoint Narration10:10 - Best practice and when to use

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - ClickLearn and the AI Avatars

Come check out the new AI Avatars in ClickLearn! A new and awesome way to engage and captivate your audience. TIMESTAMPS 00:00:21 Scope of Today00:01:09 What are AI avatars00:01:41 What can AI avatars do for you00:06:07 Avatars in the video format00:08:00 Avatars in Assist mode00:11:00 Avatars using the PowerPoint Narration and Feature Tours00:18:15 Avatars on your portal (directly from Colossyan)00:24:37 Signup-link and 20% discount code (permanent) 00:27:18 Colossyan subscription options00:29:27 How to add Avatar option to ClickLearn Studio00:32:52 Best practice and when to use Discount code: CLICKLEARN20Colossyan sign-up link: https://www.colossyan.com/colossyan-and-clicklearn-integrationColossyan sign-up guide: https://help.content.eu.clicklearn.com/publiccontent/ClickLearn%20Product%20Documentation.1033/settings/text-to-speech/ai-avatar/colossyanAi Avatar API key guide: https://help.content.eu.clicklearn.com/publiccontent/ClickLearn%20Product%20Documentation.1033/settings/text-t

Yassine Ch.Enthusiast

asked in Have a question?

Exclude a record from the Virtual Assistant list

Would it be possible to exclude a particular recording from the Virtual Assistant list, while keeping it in the portal (Document and Video)?

hmccabeRising Star

asked in Have a question?

Export list of recordings and metadata

In Attain, is there a way to export a list of project recordings (see example below) along with the associated meta data? Example:

Ciarán MartinEnthusiast

asked in Have a question?

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

Cathy TuckerExplorer

asked in Have a question?

Archive projects

Good morning, Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Cathy TuckerExplorer

asked in Have a question?

Deletion items and Bin

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

A

Anonymous

asked in Have a question?

Feedback & comments - where can I find them?

Where does the feedback and comments go? How do we access this?

KomoriAKEnthusiast

asked in Have a question?

Inserted Text Block overlaying previous video screen

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy

pennyelsonRising Star

asked in Have a question?

Print out Metadata List

Hi there, please can you tell me if there is a way to print a list of recordings, with each recordings metadata showing?thanks Penny

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - How to make ClickLearn Recordings in App Mode

Join me in exploring how to run different browsers in App Mode for a clean and app-like ERP experience. TIMESTAMPS:00:00:23 - Scope of Today00:00:52 - Edge in App Mode00:02:19 - Chrome in App Mode00:03:22 - Firefox in "App" Mode00:05:02 - Shortcuts for App Modes (.bat)00:05:22 - Shortcuts for App Modes (.lnk)00:06:30 - Executable locations (default)00:06:45 - Appearance of recordings in App Mode00:07:18 - Publishing Template settings for App Mode / F1100:08:48 - When to use and Best Practice00:09:23 - Thank you for watching

trandoEnthusiast

asked in Have a question?

Data Editor Wild Card

What wild cards can you use in the data editor to denote any input instead of exact input?

Daniel EggsteinExplorer

asked in Have a question?

APT API POST to IFS Cloud

Hello I’d like to have structured test results from APT tests and therefore would create a customized table in IFS Cloud. Is it possible to use the APT functions not only to get data from IFS but also to POST data?If yes, do you have an example I can use?Thanks for your advice.BR, Daniel

MortenCommunity Manager

published in ClickLearn SmallTalks

Introducing ClickLearn SmallTalks

A new vlog style video format has emerged. The video is an interview format, between parties in ClickLearn or in the industry. The feature is inded both to be viewed or to be minimized and just listen to as a podcast if you prefer. In this edition we feature Morten and Joachim discussing AI and the future of ClickLearn.

SuecrightExplorer

asked in Have a question?

Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

RebeccaEnthusiast

asked in Have a question?

CL will only Capture Full Screen

When doing an automatic recording - ClickLearn will only put the green box around the full screen and will not capture any text. I cannot find anywhere to make a change so that the box highlights the relevant area.I have not made any settings changes to CL or to browser etc. I have cleared all caches and ensured Chrome is shutting down fully.Any ideas?

Bruce.HoffortEnthusiast

asked in Have a question?

Organize projects in folders

Is there a way to Organize projects into folders?

SuecrightExplorer

asked in Have a question?

Content Block - scaling

Below is a screenshot of one step in my recording. I am trying to figure out how can I move the text to show the ‘OK’ button that is on the page in NAV. In this screen shot it is hot spotted with a red outline.This has happened on a few of my recorded steps. If I use a larger monitor to display, this does not happen. Has anyone else had issues with this? Thanks,

Jackie PerryEnthusiast

asked in Have a question?

Recordings not showing up in content Portal after being published

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.Thanks

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Eduard SammereierRising Star

asked in Have a question?

Data storage on actions

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

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