Skip to main content

- - Knowledge base
Events

Community
Discussions

Discussions

Ask your questions and share your knowledge with the community

602 Topics

Ciarán MartinEnthusiast

asked in Have a question?

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

Cathy TuckerExplorer

asked in Have a question?

Archive projects

Good morning, Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Cathy TuckerExplorer

asked in Have a question?

Deletion items and Bin

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

A

Anonymous

asked in Have a question?

Feedback & comments - where can I find them?

Where does the feedback and comments go? How do we access this?

KomoriAKEnthusiast

asked in Have a question?

Inserted Text Block overlaying previous video screen

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy

pennyelsonRising Star

asked in Have a question?

Print out Metadata List

Hi there, please can you tell me if there is a way to print a list of recordings, with each recordings metadata showing?thanks Penny

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - How to make ClickLearn Recordings in App Mode

Join me in exploring how to run different browsers in App Mode for a clean and app-like ERP experience. TIMESTAMPS:00:00:23 - Scope of Today00:00:52 - Edge in App Mode00:02:19 - Chrome in App Mode00:03:22 - Firefox in "App" Mode00:05:02 - Shortcuts for App Modes (.bat)00:05:22 - Shortcuts for App Modes (.lnk)00:06:30 - Executable locations (default)00:06:45 - Appearance of recordings in App Mode00:07:18 - Publishing Template settings for App Mode / F1100:08:48 - When to use and Best Practice00:09:23 - Thank you for watching

trandoEnthusiast

asked in Have a question?

Data Editor Wild Card

What wild cards can you use in the data editor to denote any input instead of exact input?

Daniel EggsteinExplorer

asked in Have a question?

APT API POST to IFS Cloud

Hello I’d like to have structured test results from APT tests and therefore would create a customized table in IFS Cloud. Is it possible to use the APT functions not only to get data from IFS but also to POST data?If yes, do you have an example I can use?Thanks for your advice.BR, Daniel

MortenCommunity Manager

published in ClickLearn SmallTalks

Introducing ClickLearn SmallTalks

A new vlog style video format has emerged. The video is an interview format, between parties in ClickLearn or in the industry. The feature is inded both to be viewed or to be minimized and just listen to as a podcast if you prefer. In this edition we feature Morten and Joachim discussing AI and the future of ClickLearn.

SuecrightExplorer

asked in Have a question?

Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

RebeccaEnthusiast

asked in Have a question?

CL will only Capture Full Screen

When doing an automatic recording - ClickLearn will only put the green box around the full screen and will not capture any text. I cannot find anywhere to make a change so that the box highlights the relevant area.I have not made any settings changes to CL or to browser etc. I have cleared all caches and ensured Chrome is shutting down fully.Any ideas?

Bruce.HoffortEnthusiast

asked in Have a question?

Organize projects in folders

Is there a way to Organize projects into folders?

SuecrightExplorer

asked in Have a question?

Content Block - scaling

Below is a screenshot of one step in my recording. I am trying to figure out how can I move the text to show the ‘OK’ button that is on the page in NAV. In this screen shot it is hot spotted with a red outline.This has happened on a few of my recorded steps. If I use a larger monitor to display, this does not happen. Has anyone else had issues with this? Thanks,

Jackie PerryEnthusiast

asked in Have a question?

Recordings not showing up in content Portal after being published

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.Thanks

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Eduard SammereierRising Star

asked in Have a question?

Data storage on actions

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

SueShu2Explorer

asked in Have a question?

Refresh of D365

Our consultants have added and removed fields within D365 since we captured the steps in ClickLearn - is there a way to refresh without having to manually update the screenshots?

hmccabeRising Star

asked in Have a question?

What is an Auto Icon?

What is an Auto Icon and how is it used?

hmccabeRising Star

asked in Have a question?

Attain Auto Icon

What is an Auto Icon and how is it used?

numerodetelefonodeairlinesEnthusiast

asked in Did you know?

how to post a query?

how to post a query?

MortenCommunity Manager

published in Morten's Corner

Morten's Corner - How to Qualify and Ready a recording for UXP

Learn how to perform quality assurance for the recordings you are using with the User eXperience Panel and even evaluate if they are eligible at all. TIMESTAMPS00:00:24 - scope of today 00:00:47 - Scenario 1: Data selection 00:05:33 - Scenario 2: Navigation implementation 00:07:35 - Scenario 3: User Role selection 00:10:10 - Best practice and takeaways

hmccabeRising Star

asked in Have a question?

Change Image Size

Is there a way to change the size of an image? We are using a one column format where the text is before the image. The image appears to be the same size that it was in a 2 column, side by side layout. Because we are using 1 column, we’d like to make the size of the image bigger. Is there a way to do that?

Bruce.HoffortEnthusiast

asked in Have a question?

How to choose the "Full editing" as the default setting in the written editor

Almost always, I choose the “Full Editing” option when editing a recording. How can I set "Full editing" as the default setting?

1
2
3
4
5
6
...
25

Page 3 / 25

Badges

Søren Thornholmhas earned the badge Talk Master
Plamihas earned the badge Talk Master
Scott Turnerhas earned the badge Talk Master
ClickLearnSupporthas earned the badge Talk Master
Valerie Sohmhas earned the badge Talk Master

Show all badges

Powered by Gainsight

Terms & Conditions

Sign up

Already have an account? Login

NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.

Social Login

Login with Token

or

Username - please enter your Username, NOT your email address *

E-mail address *

Company *

Job Title *

Receive community digest emails?

(Private)

Only you and moderators can see this information

*

Yes No

City *

Country *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK