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501 Topics
M
Enthusiast
melasheEnthusiast
asked in Have a question?
ClickLearn in IFS isn't responding

We noticed yesterday that when we try to select a clicklearn topic from inside IFS, it’s not responding. I can see the files on T drive but from within IFS, we cannot get to any of the Clicklearns Any guidance would be greatly appreciated. ThanksShelley

531
Morten
Community Manager
J
Explorer
jasminesaiExplorer
asked in Have a question?
Why does Click Learn Attain's published written material do not produce table of contents?

 Hi Click Learn Community,Whenever I produce the written materials using Click Learn, the table of contents is not detected and does not show in the produced material. Please help. Error Message: 

574
Morten
Community Manager
B
Explorer
Brou SohanExplorer
asked in Have a question?
Clicklearn user administration

is it possible inside a clicklearn project to give or limit access to a specific section to user.Thanks for your help.

673
Morten
Community Manager
A
Explorer
aaronreiffExplorer
asked in Have a question?
ClickLearn in a virtual desktop

Doing the trial of ClickLearn and having issues creating content in a virtual environment. I’m on google and we’re using VMWare. Are there known issues creating content using a virtual desktop?

1836
C
Enthusiast
hmccabe
Rising Star
hmccabeRising Star
asked in Have a question?
Add hyperlink to file in network location in Attain

Is there a way to add a hyperlink in a content block to a file located on our network?  Example:\\network location\folder name\file name.pdf When using the “Link” function, it seems to only accept hyperlinks to Web addresses that contain “www”. I can enter the network location directly in the text block and it does show as a hyperlink. But it displays as the full path. I cannot give the link a name.

442
hmccabe
Rising Star
A
Explorer
aminasulExplorer
asked in Have a question?
Copying languages

Hi! I have about 20 instructions where there are two files with the same instruction but one is in Swedish and one is in English. I’ve tried to copy the steps from the file in Swedish to the one in English but I am having some issues.Is there any way I can combine two recordings like this or am I bound to use the replay-function for one recording with multiple languages? Best regards,Amina

361
Morten
Community Manager
H
Enthusiast
habeebglobalEnthusiast
asked in Have a question?
unable to change recording title

Unable to change recording title it keep reversing back to old title on structure

431
Morten
Community Manager
F
Explorer
FOberlinExplorer
asked in Have a question?
Fields with Drop downs or dates

I’m working in IFS Aurena and using Attain, and am wondering how best to capture fields with drop down information, or date fields. If I create my instruction and select values, then every time I run the assist it wants that same value to be selected.Is there a better way to handle these fields so that the end user can input their own values when running the assistant in IFS?Thanks in advance!

692
F
Explorer
N
Enthusiast
nidhal.maawaliEnthusiast
asked in Have a question?
Assist not working with all records

when i open the assist it shows this screen  

712
F
Explorer
D
Explorer
david.harmerExplorer
asked in Have a question?
What is needed to Publish updated recording?

Dear community, from what I can see if one wishes to make a slight adjustment to a single recording the process of publishing is; Make Change to Recording and Save Go into Structure and make a minor change, then change it back, then Save This then allows to publish Clicklearn then takes 30+ minutes to republish all the content. Is my summary correct? surely there has to be a better way to instantly publish a content change that has no impact on the structure?Any ideas or am i missing something?

1111
Morten
Community Manager
L
Explorer
Lorie LExplorer
asked in Have a question?
recording yourself using CL

I enjoy watching Morten’s corner and love that Morten is able to record himself using CL. As training new employees, I would like to be able to record myself using CL instead of having to personally train each employee.Is this a software you use within CL that allows you to record yourself or do you use something else? Lorie

624
Per
Super User
L
Explorer
Lorie LExplorer
asked in Have a question?
total recorded hours

Good morning,Is there a place to view the total amount of recorded module hours?We have a department that would like to use our modules, however they would like to plan how long it would take someone to view all the existing modules.Is there anywhere that I can see how many hours of recorded modules I have? Lorie L 

291
Per
Super User
L
Explorer
Lorie LExplorer
asked in Have a question?
Linking modules in different projects

We have multiple projects that are regularly being used by different users.Some of our modules are being used within each of those projects. Meaning the same module can be in 3 different projects.Is it possible to make a change in one module in one project and have the same module in a different project updated at the same time?It is very time consuming having to make the changes in each project.Lorie

352
Christine
Experienced Helper
M
Explorer
MonaHodgeExplorer
asked in Have a question?
Animation and Narrating

Hi,How do you make the animation faster so it’s the same as the narration.  It seems to be quite slow in between.I am using Clicklearn Attain.I had looked at Mortons Corner but I believe that was for Clicklearn Classic and I cannot see where this section is in Attain. 

601
Peter Højlund Løvskov
Experienced Helper
N
Explorer
nxavierExplorer
asked in Have a question?
Is there a way to change the location of where the assistant's dialog box appears?

Hello,On some occasions, the assistant’s dialog box appears in locations that block the user’s view of the field being addressed by the assistant. I have noticed this will occur when I have the “Any row: Changed instruction to target selection of any row” toggle enabled for the step. See below for an example. I would prefer to have the dialog box appear in a position revealing the first column to the left of the page.  

381
Morten
Community Manager
D
Explorer
DanExplorer
asked in Have a question?
Can I produce a shelf without importing all recordings and books into the application?

I’m producing a VERY big shelf, a user guide portal, made by many teams. Can I produce the Shelf without importing all the files? Dan

181
Morten
Community Manager
N
Explorer
nxavierExplorer
asked in Have a question?
How to view comments on recordings made by users in the content cloud?

I would like to know how to view comments made by users on the recordings.

802
Morten
Community Manager
A
Rising Star
AvaJimRising Star
asked in Have a question?
Can you include the Group Title in the Videos

I would like the Group Title to be read out as part of the Videos. In the Written documents, the Group Title provides context for the following steps. I would also like to include this in the video, but I am not sure how to.

232
A
Rising Star
beauj9
Rising Star
beauj9Rising Star
asked in Have a question?
How can 2 authors share same files in ClickLearn Studio?

Hello Community;We are in the process of migrating to Attain, but for now we need to keep working on some old files in Studio (classic)  I have just returned to my previous company and I need to see the same files another author is using.  Can someone please tell me how we can do this until we have fully moved to Attain?

322
beauj9
Rising Star
H
Explorer
hayley.williamsExplorer
asked in Have a question?
Are release notes posted prior to future releases, so we know what is being released?

Are release notes posted prior to the next release, so users will know what’s coming?  

251
Per
Super User
A
Enthusiast
Andrew JonesEnthusiast
asked in Have a question?
Clicklearn via SharePoint online using Edge not working

Not sure if it is to do with the recent update to Edge. It is still working when using Chrome?We also use SSO  

782
Morten
Community Manager
trice602
Rising Star
trice602Rising Star
asked in Have a question?
FMS 6.8 Mobile App

Community,Title ”FSM 6.8 Mobile App” - title un-editable I am looking for additional information and updates about how to record FSM 6.8 Mobile App screens on an iPad or Windows 10.  I have watched this YouTube from Morten and can duplicate but looking for additional comments, discussion, and updated solutions that others have tried in 2021.recording smartphone apps - YouTube  Thank you for your time!   

723
Morten
Community Manager
R
Enthusiast
robin.hollanderEnthusiast
asked in Have a question?
Business Central extension on-prem

Hi, I am trying yo find the latest extension for Business Central on-prem can anyone help?

1022
R
Enthusiast
D
Enthusiast
Don BurrisEnthusiast
asked in Have a question?
Using a mailto address as hyperlink for Portal Help in Attain

Hello, I am attempting to use a mailto URI for the Portal Help link in the Publishing Template. It seems to only accept web addresses…  Am I missing something? I’d rather not create a seperate web-form just to send an email.

462
Morten
Community Manager
E
Enthusiast
Emily HoseinEnthusiast
asked in Have a question?
Inside Help, Forms and Entities Removal

How do you remove the Inside Help, Forms and Entities from the ClickLearn Shelf?

931
Morten
Community Manager

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