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517 Topics

hmccabeRising Star

asked in Have a question?

Is there a way to call attention to a field without having to click in it?

Sometimes in a course I want to point out or call attention to a field or the data in the field but do not need the user to actually click in the field or take any action. Such as pointing out that the data in the field changed. Is there an action, like a mouse hover, that will do that?

Tom KofmehlEnthusiast

asked in Have a question?

Issues within IFS and the green box for the click location

When recording within IFS, all of my clicks give me the whole screen, not just the specific box (area) that I click on. It seems to work fine for all other applications, just IFS.

Thierry P.Enthusiast

asked in Have a question?

slide sur fond rouge

Bonjour,par erreur j’ai appuyé sur “replay”. Toutes les slides sont maintenant sur fond rouge.De plus quand je vais dans mon Powerpoint l’image est la même sur toutes les slides. seul le texte change et correspond au click réalisé.Puis je récupéré le document source et si oui comment faire ?Merci

hayley.williamsExplorer

asked in Have a question?

Meta Data - Auto Apply Author, Create Date, Modify Author and Modified Date

Can Meta Data be setup to auto complete on certain fields, vs requiring someone to update manually? Field such as:Author: Auto populate with who created the document Create Date: Auto Populate with the date it was created Realizing Create Date isn’t in the meta data fields, but it shows in the general listing of recordings. Which also is a challenge for me, as my Clicklearn populates create date, based on when I bring the recording into my list of recordings in Clicklearn, not the true create date of the course. If I create it in March, then remove it from my list, then bring it back into my recordings list in May, the create date on this recording shows May. Is it possible to show original create date, always? Revision and Revision date should auto update based on any edits by any author, auto populating (if preferred) with an increment number and date

RichardPowerRising Star

asked in Have a question?

SCORM package availability in Attain

Hello. Is there an estimated time as to when SCORM packages will be available within Attain? My organization has become accustomed to accessing training materials through our LMS, so with all recordings generated in ClickLearn Classic I’ve exported a SCORM package and imported it into our LMS. It would be wonderful to have this feature available again in Attain soon so we can continue the practice.

JayMurphyRising Star

asked in Have a question?

How can I add a video pause to every step

Hello,We have had to add a video pause to the end of most of our steps/notes to make sure the users have enough time to see what is on the screen. Is there a way in the template to add this automatically so we do not need to do it manually for every step? Thank you,Jay

beauj9Rising Star

asked in Have a question?

Creating eLearning with ClickLearn

Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?

MeshExplorer

posted in Have a question?

Multiple authors vs single authors in Attain?

@Per In ClickLearn classic, you recommended having only one publisher to maintain consistency in publishing content. Is that still the case with ClickLearn Attain?

dave.norman@cedo.comEnthusiast

asked in Have a question?

Opening word template through IFS just hangs IFS

When I have created my Shelf and published it, I create a link in my IFS that takes the user directly to the Click Learn Portal. Evet thing works except, when I select the word or Power Point versions and press open, IFS just hangs and nothing happens. I end up having to open Task manager and shutting down IFS. However, when I select save, it save with no issues.

asked in Have a question?

Can we use Assist offline?

Hello, I have a question about Assist. Can we use the feature when our ERP is on premise (offline)?If yes where can I find the documentation to know more about this specific need?Thank you very muchShahrzad

KLACHAPELLERising Star

asked in Have a question?

Add Hyperlink to Recording

Hello, Is there any way to add a Hyperlink to a network location within a recording?

KLACHAPELLERising Star

asked in Have a question?

Insert Image into Recording

Hello, Is there any way to insert an additional or custom image into a recording step? Maybe as an addition to an explanatory note?

brlawEnthusiast

asked in Have a question?

Show Me Function

Hi everyone,I am testing out ClickLearn to create some training material. When I use the Show Me function, it currently plays the voiceover then clicks on the field. Is there anyway to reverse this so it first clicks on the field, then the voiceover plays?Or if possible, can you remove the cursor animation shown in the Show Me function?Hope that makes sense.Thanks in advance,Brian

glenwol1Enthusiast

asked in Have a question?

Direct Link to Show Me "Video"

I would like to email my users a link to a recording so that they can click the link and have the recording start (or at least display) without having to navigate the menu. Is that possible? Can it be done with O365 login?Thanks,Glen

Gilbert NyandoroEnthusiast

asked in Have a question?

Recording platform

I have been recording material to a W/Drive and now want to record into cloud directly. How do I redirect my recordings?

david_reinhardtEnthusiast

asked in Have a question?

How do I embed ClickLearn authored help content into Dynamics 365?

In our sales demo, there was mention of embedding the content we create into Dynamics 365. How do I do this? Note - we’re self-hosting our content on our SharePoint (not using the web part) and we are not using Assistant. ThanksDavid

glenwol1Enthusiast

asked in Have a question?

Text-to-speach "During" setting not working.

I have set most of my text-to-speech timing settings to “During” on one Attain project but when previewed or published, the movement still comes AFTER the speech is finished. Am I missing something? Thanks,Glen

PerSuper User

asked in Have a question?

Will ClickLearn Attain support 4K resolution?

Will ClickLearn Attain support resolutions higher than full-hd, such as 4K?

hayley.williamsExplorer

asked in Have a question?

Update Template with Last Produced Date

Our current template has the attached footer. We’d like to include the Last Produced Date. Can someone please point us to where we get the correct code to populate that will show the last produced date in the footer. We tried using ##clrevdate##, but that wasn’t it. Thanks

Christian OlsenEnthusiast

asked in Have a question?

Looking for your experience with creating and maintaining multiple language training material

Hi All.At Rockwool we have commercial markets where our CRM users are not fully comfortable with English. To get our messages out, we need to also produce material in local language with local language screenshots.Clicklearn supports mulitple languages, but we are yet to find the best/smartest way of working with Recordings in multiple languages.Is there anyone in the community who have found a smart way of working with multiple language material?

traceyruthwhiteExplorer

asked in Have a question?

Audio in Video Editor - ClickLearn Attain

Why am I not getting audio when I play Show Me in Video Editor? I’m using ClickLearn Attain.

AJDentEnthusiast

asked in Have a question?

Attain: ClickLearn Assist

Hi How do I get the Assist part of my recordings into D365 F&O?

tsilverExplorer

asked in Have a question?

Adding recordings to my struction sections

I have created my structure, and I see the Recordings on the right panel. I want to drag and drop then into my sections (as I saw in a video), but I can’t. When I drag them they go between the sections. How do I do this? Also, if I have a recording that I want to go into multiple sections (I have one called Adding a Note that I want to go into each structure) how do I do that? I’ve watched several of the videos, and maybe I just can’t find the right one, so if there is one feel free to link it for me.

asked in Have a question?

ClickLearn portal

Hello ClickLearn community,Once the trainig material is published on ClickLearn cloud and is accessible to the end users, what are the KPI that we can track (available on ClickLearn portal) to make sure that the end user is doing the training? (for instance: attendance tracking, completion of the test me video tracking, etc...) Also, are those KPI trackable in an LMS? Thank you very much,Shahrzad

MeshExplorer

posted in Have a question?

Which connector?

@Lars Heinrich Which connector is used to recording in IFS Mobile Work Order (MWO)? Are there any issues to use the wrong connector? Thanks, Me

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