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servicestreamEnthusiast

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Asset Upload - Size Limit?

Hi all - I’m new to the Community, and ClickLearn too.I’m trying to upload a large file (a training session recording made in Teams) as an asset into my project. The file is 1,500MB in size. I’ve tried to upload it as a recording asset a couple of times, but it keeps failing to upload. Is there a size limit for files that can be addded as assets in ClickLearn Studio?Many thanksScott

FredericGoEnthusiast

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Set up "Text-to-speech" Timing DURING as default?

Hello CL-Community, is there an option to set up the text-to-speech timing “DURING” from the Video Editor as default for every step? I can’t find it in the settings.It’s a lot of work to change it manually for every single step. Thank you for your help in advance. Greetings, FredericABUS - Germany

BlueFoxesEnthusiast

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Exporting the full or part of the project structure en masse as PowerPoint files

In ClickLearn Attain, is it possible to be able to export the recordings within a project, or part of a project, en masse to individual PowerPoint files and, as a bonus, preserving the project structure via Windows folders — we are currently using the ClickLearn PowerPoint export files to help us with our review process. We’ve found the PowerPoint exports to be a great way to capture feedback from reviews, but exporting them has been somewhat onerous as it seems to be only possible individually…

hmccabeRising Star

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Export list of recordings and metadata

In Attain, is there a way to export a list of project recordings (see example below) along with the associated meta data? Example:

Cathy TuckerExplorer

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Archive projects

Good morning, Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Cathy TuckerExplorer

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Deletion items and Bin

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

A

Anonymous

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Feedback & comments - where can I find them?

Where does the feedback and comments go? How do we access this?

KomoriAKEnthusiast

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Inserted Text Block overlaying previous video screen

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy

SuecrightExplorer

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Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Eduard SammereierRising Star

asked in Have a question?

Data storage on actions

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

hmccabeRising Star

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What is an Auto Icon?

What is an Auto Icon and how is it used?

hmccabeRising Star

asked in Have a question?

Change Image Size

Is there a way to change the size of an image? We are using a one column format where the text is before the image. The image appears to be the same size that it was in a 2 column, side by side layout. Because we are using 1 column, we’d like to make the size of the image bigger. Is there a way to do that?

pennyelsonRising Star

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Publishing error - Content Not Found

WE are getting an error - see below - have logged a supoport ticket and called the help desk. This is Time critical for us, we go live on Monday 5th August and need to have our Learning Portal working for all of our new users. PLEASE HELP !

Helen EllisEnthusiast

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Reordering steps in editor mode

Is it possible to change the order of the recordings in the editor mode? For example, I want the screenshot to be before ‘Click on Personal Information’ below. Thanks in advance!

Daniel EggsteinExplorer

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Can I use variables in the ApiGet function in APT?

hmccabeRising Star

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Print/export multiple records to PDF at one time

We have many recordings that we would like to save as PDFs. Is there a way to do this in mass instead of having to each one separately? thanks

SuecrightExplorer

asked in Have a question?

Cursor/Mouse question

I have changed the color of my mouse pointer/curser in hopes that it would record in the color I selected. Is there any setting in ClickLearn that would allow this to transfer. It would just make it easier to see for the ‘show me’ function on the recordings. Thank you,

hmccabeRising Star

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Word Doc Metadata Custom Properties

How can the following option in the Language templates be used?

hmccabeRising Star

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Predefined chapters and notes in Attain

Instructions were provided a while back on how to create predefined chapters and notes using metadata in Classic. How can we do the same thing in Attain?

hmccabeRising Star

asked in Have a question?

Adding metadata to a Word template

How do you add metadata to a Word template? For instance, the name of the recording is displayed in the document using the reference ##NAME##.

SueShu2Explorer

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HiCan you download the video only content from ClickLearn in another format such as MP4 or something similar?Thanks

SueShu2Explorer

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Can you disable the voice over in the recordings and can you remove the text at the bottom of the videos?

david.harmerExplorer

asked in Have a question?

Advice for Automated Process Testing

Dear community, Our company is about to invest in creating a suite of Clicklearns to be used for automated process testing. Does anyone have any good advice, common traps or other helpful tips they could share? I am really keen to understand how people have leveraged from this tool. Thanks.David.

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