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Hi again,When editing the recordings, there are instances I need to delete/remove the text from a recording and do not know how. I have tried excluding from material content, deleting the text in full editing but when I preview the video, the text I wish to remove is still read out by the AI and it still appears visible.
I have created two eLearning projects for specific training that contains modules/lessons created by different SME’s and I would like to set the voice gender according to the SME’s gender. Can I select a different voice for each lesson? Or is it only per project? Please help!
In Attain, you are allowed to choose the a one or two column layout for the Webpage entity. Is there a way set the column layout in the Word template? Right now the instructions are displayed in a two column format in Word and we want to change it to one column. 1 column layout 2 column layout
I have customized the template but would like to add introductory slides after the first template slide (where the name of the lesson appears) and before the captured steps and processes, to introduce the instructor and present lesson learning objectives. I initially thought this would be possible in the templating but was informed that the only way to do this, would be by creating a template that I customize with the name of each instructor, save it as an image and insert it into each module. I would like the AI to be able to read out the instructor’s name and the lessons learning objectives. Does anyone have any other suggestions?
We’re using CL Attain with IFS Aurena, Chrome browser.When launching Assist for some of our recordings it is prompting a download of an EXE file that needs to be run for the Assist to run but our users don’t (and won’t) have permissions to run these files.I have looked into a recording (42 steps - not sure if this is big, small or typical?) where this is happening for anything that may be causing this (steps outside of Chrome, for example) but it looks like all steps are inside IFS Aurena within the Chrome browser.Almost all steps show a command type of “IFSWeb” although there is one that is “ScreenPos” and 2 that are “Keyboard”.I duplicated a copy of the recording and removed these 3 steps and still have the problem so any ideas what is causing the EXE file to be required and whether we can edit or rerecord to avoid it?
We’re just about (this afternoon!) to launch ClickLearn to the users and have been testing ClickLearn Assist within IFS (using ClickLearn Attain). We have created and published a new recording which is appearing in the portal but not appearing in the content list of the ClickLearn Assist window (image attached) from within IFS. Also, the order/sequence of the recordings has been changed which is reflected in the portal but not in the content listing within Assist.Is there another step required to refresh this content in the ClickLearn Assist window?
I have made my first recording and am trying to add new sections and Text Blocks to my recording. I have added a New Section okay, but cannot seem to add a Text Block. I follow the process to add the Content Block, specify Text Block and set the desired display - I then add the text I’m trying to add and Save Changes, but the required changes do not show. I can see the Text Block in the list of steps to the left of the screen, but if I edit the Text Block, there is no text displayed in the box. Can anyone assist?
Hello, I’ve been having difficulties loading some (most) files when trying to edit. It does load, but sometimes I have to wait upward of a minute or two before gaining access to the steps. It looks like the image below for a couple of minutes. Switching languages and reloading after editing one step also takes what seems like forever before you’re able to continue working. I’ve made sure to prioritize Clicklearn in the task manager so that it processes faster on my laptop as well, but am worried that this might not just be a memory/cpu issue. Is anyone else having similar issues? Can it be related to the cloud/my internet connection?Best regards,Amina
Viewing the screenshot of a question, you can see the issues are that the question is blocked by the buttons and there is a blank button which is supposed to be the submit button. How can adjust the button location to not block the question and remove the blank button?
I would like to remove the keyboard short cut option that is added to my recorded steps.CL helped me once to remove it from a project, however I have created a new project and the keyboard short cuts are back.Example : Press Shift + F5 key. Please tell me how I can turn this off. ThanksLorie
HiI am creating some videos outside of ClickLearn for an app, and I would like to incorporate that video into our structure in Attain. Are there any tips or instructions on how best to do this? I’ve managed to create an mp4 file using my video editing software, and when I import that into my structure, publish and click on it, it’s asking my users to download the file and then play it via the windows media player. Is there any way that the video can play from within the portal? Thanks for the help!
I created a flow question but after adding some steps to it I decided I needed to switch it from a Multi select to a Single selection. But after doing that, any steps that had the mutli select question now do not have the option to add a condition. I have tried recreating the question with the same behavior. Any assistance would be great. Steps that did not have a condition called out still have it available.
Is it possible to position the written text at the top of the page, rather than at the bottom? My recording is showing the use of different tabs in an Excel document, but the written text is positioned ON TOP OF the tabs, so the users cannot actually see what I’m trying to show
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