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beauj9Rising Star

asked in Have a question?

Creating eLearning with ClickLearn

Hi Community, I am a new user to ClickLearn and so far I have learned that the product can be used to create great work instructions, simulations etc for training.. but we also want to create some great interactive eLearning courses, can ClickLearn create eLearning as well?

dave.norman@cedo.comEnthusiast

asked in Have a question?

Opening word template through IFS just hangs IFS

When I have created my Shelf and published it, I create a link in my IFS that takes the user directly to the Click Learn Portal. Evet thing works except, when I select the word or Power Point versions and press open, IFS just hangs and nothing happens. I end up having to open Task manager and shutting down IFS. However, when I select save, it save with no issues.

asked in Have a question?

Can we use Assist offline?

Hello, I have a question about Assist. Can we use the feature when our ERP is on premise (offline)?If yes where can I find the documentation to know more about this specific need?Thank you very muchShahrzad

KLACHAPELLERising Star

asked in Have a question?

Add Hyperlink to Recording

Hello, Is there any way to add a Hyperlink to a network location within a recording?

KLACHAPELLERising Star

asked in Have a question?

Insert Image into Recording

Hello, Is there any way to insert an additional or custom image into a recording step? Maybe as an addition to an explanatory note?

brlawEnthusiast

asked in Have a question?

Show Me Function

Hi everyone,I am testing out ClickLearn to create some training material. When I use the Show Me function, it currently plays the voiceover then clicks on the field. Is there anyway to reverse this so it first clicks on the field, then the voiceover plays?Or if possible, can you remove the cursor animation shown in the Show Me function?Hope that makes sense.Thanks in advance,Brian

glenwol1Enthusiast

asked in Have a question?

Direct Link to Show Me "Video"

I would like to email my users a link to a recording so that they can click the link and have the recording start (or at least display) without having to navigate the menu. Is that possible? Can it be done with O365 login?Thanks,Glen

Gilbert NyandoroEnthusiast

asked in Have a question?

Recording platform

I have been recording material to a W/Drive and now want to record into cloud directly. How do I redirect my recordings?

david_reinhardtEnthusiast

asked in Have a question?

How do I embed ClickLearn authored help content into Dynamics 365?

In our sales demo, there was mention of embedding the content we create into Dynamics 365. How do I do this? Note - we’re self-hosting our content on our SharePoint (not using the web part) and we are not using Assistant. ThanksDavid

glenwol1Enthusiast

asked in Have a question?

Text-to-speach "During" setting not working.

I have set most of my text-to-speech timing settings to “During” on one Attain project but when previewed or published, the movement still comes AFTER the speech is finished. Am I missing something? Thanks,Glen

PerSuper User

asked in Have a question?

Will ClickLearn Attain support 4K resolution?

Will ClickLearn Attain support resolutions higher than full-hd, such as 4K?

hayley.williamsExplorer

asked in Have a question?

Update Template with Last Produced Date

Our current template has the attached footer. We’d like to include the Last Produced Date. Can someone please point us to where we get the correct code to populate that will show the last produced date in the footer. We tried using ##clrevdate##, but that wasn’t it. Thanks

Christian OlsenEnthusiast

asked in Have a question?

Looking for your experience with creating and maintaining multiple language training material

Hi All.At Rockwool we have commercial markets where our CRM users are not fully comfortable with English. To get our messages out, we need to also produce material in local language with local language screenshots.Clicklearn supports mulitple languages, but we are yet to find the best/smartest way of working with Recordings in multiple languages.Is there anyone in the community who have found a smart way of working with multiple language material?

traceyruthwhiteExplorer

asked in Have a question?

Audio in Video Editor - ClickLearn Attain

Why am I not getting audio when I play Show Me in Video Editor? I’m using ClickLearn Attain.

AJDentEnthusiast

asked in Have a question?

Attain: ClickLearn Assist

Hi How do I get the Assist part of my recordings into D365 F&O?

tsilverExplorer

asked in Have a question?

Adding recordings to my struction sections

I have created my structure, and I see the Recordings on the right panel. I want to drag and drop then into my sections (as I saw in a video), but I can’t. When I drag them they go between the sections. How do I do this? Also, if I have a recording that I want to go into multiple sections (I have one called Adding a Note that I want to go into each structure) how do I do that? I’ve watched several of the videos, and maybe I just can’t find the right one, so if there is one feel free to link it for me.

asked in Have a question?

ClickLearn portal

Hello ClickLearn community,Once the trainig material is published on ClickLearn cloud and is accessible to the end users, what are the KPI that we can track (available on ClickLearn portal) to make sure that the end user is doing the training? (for instance: attendance tracking, completion of the test me video tracking, etc...) Also, are those KPI trackable in an LMS? Thank you very much,Shahrzad

Hessel WavinEnthusiast

asked in Have a question?

Replaying in Attain doesn't seem to work

Good afternoon,At my company we are slowly starting to transition our ClickLearn activities to the new Attain platform. As part of this we imported our old recordings in the new Attain project and set-up the localizations. The last step (replaying) of this process doesn’t seem to be working however. The replays finish but nothing changes in the Attain platform. I just get a red screen and see one step is still missing even though all 12 steps have been completed (see image). Am I doing something wrong or is this a bug? The English (en-US) localization is 100% complete but the other languages can’t be completed because of this. Please let me know how to solve this.Thanks in advance. Cheers,Hessel

lfulkExplorer

asked in Have a question?

Help with Publishing

How do I Publish just one item at a time? We have a large group object and if I update 1 of the recordings - how do I only re-publish or publish the one I am working on as others on the project are working at a different pace than I am? Also trying to figure out how to extract a PDF of the work instructions.

Tobi SteamanEnthusiast

asked in Have a question?

ClickLearn Attain - can't play recording

Anyone having issues playing back their recording?I am in ATTAIN > inside recording > Preview > Show Me.All I get is a circle/waiting symbol and sometimes nothing at all. Recording won’t play.

david_reinhardtEnthusiast

asked in Have a question?

Links between different parts of the same project

Within ClickLearn Attain, is it possible to create links between different parts of the documentation (i.e. cross-references)? I have tried using the link editor in the text editor for an instruction, but this seems to bring up a dialog to select a file.

lhowardEnthusiast

asked in Have a question?

How to convert old click and learns into new version

Hi Click and Learn family,I am looking for support on how i convert old click and learns into new ones? I have old click and learn files that need to be updated but I don’t want to fully re-record. Has anyone had the experience in updating old files into new ones? Thanks for your help and guidance!

gilbertnyandoroExplorer

asked in Have a question?

USING CLICKLEARN ATTAIN

I need to use ClickLearn Attain. May someone please help?

amygracerExplorer

asked in Have a question?

Embedding a video

Has anyone found a way to embed a Showme video in a web page?Playing with video.js, but it can’t seem to read the clicklearn output. I am currently linking to the showme directly using a Community tip (thanks Michael), but it returns to the clicklearn portal rather than my page.And it is a link… I’d rather embed so the user can watch the video on the same page if they so choose. I should note that my site does not support embedding the windows movie player.

agoodEnthusiast

asked in Have a question?

How do I use both Attain and classic ClickLearn?

We invested in the Clicklearn product and want to leverage that investment.How do I upgrade to Attain? Is there an end-of-life date for the original product? What is the product development commitment to the original product?

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