Skip to main content

- - Knowledge base
Events

Community
Search

Solved

423 Topics

Recently active

Most views Most replies

JEHPEEnthusiast

asked in Have a question?

Interactive Hotspots on Images

Hi all,is there a way to place multiple hotspots on an image and add interactions, so that hovering over highlighted points displays a description?I assume this isn't currently possible, but is there any other way to represent this kind of information, or is it planned for the future?Thanks for your feedback.Br,Hona

servicestreamExplorer

asked in Have a question?

Learning Paths - Creating and Assigning

Hi allI would like to be able to produce a ‘learning path’ or course of resources that I could assign to (for example) a new staff member.I imagine I could achieve this by inserting a section for “New Staff content” into my structure, then copy the items from my existing structure into this new section.However, I’m wondering if there is another way to define a ‘course’ or ‘learning path’ that may be assigned to users? Happy to be redirected to the ClickLearn Universe - just couldn’t locate Kind regardsScott

FredericGoEnthusiast

asked in Have a question?

Set up "Text-to-speech" Timing DURING as default?

Hello CL-Community, is there an option to set up the text-to-speech timing “DURING” from the Video Editor as default for every step? I can’t find it in the settings.It’s a lot of work to change it manually for every single step. Thank you for your help in advance. Greetings, FredericABUS - Germany

James SadlerExplorer

asked in Have a question?

How can I export to SCORM

How can I export to SCORM?

servicestreamExplorer

asked in Have a question?

Example Portals

Hi - I’m relatively new to ClickLearn and am looking to make my Portal look welcoming to users. Are there example screenshots of ClickLearn portals and templates that can demonstrate what ClickLearn portals are capable of?Mine is quite plain at present and I’ve added my logo, but it’s still pretty uninspiring! I’m not sure if that’s all I can acheive...

StefnieExplorer

asked in Have a question?

How do I allow special charachters in my notes or document for explaining formulas?

How can I format special characters the text, in the current version of ClickLearn, without going to the HTML editor to do it? I have a large document which need to be styled like this. In addition I would like to show the following characters in Italics and bold: Formula: {10 * ((9*2) / (8-5))} OR [(12x-15y) * (3x-8Y)] I know the new version will allow for this but we need this now already please. Any ideas?

Dave TEnthusiast

asked in Have a question?

Auto populate URL on UXP browser extension

Does anyone know if there is a way to pre-populate the URL in the UXP Browser extension? We’re planning to deploy the extension to 300+ users and would prefer it to be as automated as possibleI’ve tried searching the registry and user profile settings/extension settings but can’t see where this could possible be set

slangleyEnthusiast

asked in Have a question?

Publishing Template - No option to make the images entire screen

Dan WymerExplorer

asked in Have a question?

How do you update the ClickLearn Native Messaging Host?

I have got two authors who are receiving the error “Please make sure to update the ClickLearn Native Messaging Host” and when trying to record from IFS10 Aurena using Chrome, the green box is only highlighting the whole screen rather than individual screens.I have tried removing and re-adding the ClickLearn Chrome Connector but the same message appears.Also, I have been able to log on myself and create a recording successfully.We are using ClickLearn Attain and I can’t seem to find anything about how to update the Native Messaging Host.Does anyone know either how to update the Native Messaging Host or what else to do to resolve this error please?

servicestreamExplorer

asked in Have a question?

Asset Upload - Size Limit?

Hi all - I’m new to the Community, and ClickLearn too.I’m trying to upload a large file (a training session recording made in Teams) as an asset into my project. The file is 1,500MB in size. I’ve tried to upload it as a recording asset a couple of times, but it keeps failing to upload. Is there a size limit for files that can be addded as assets in ClickLearn Studio?Many thanksScott

BlueFoxesEnthusiast

asked in Have a question?

Exporting the full or part of the project structure en masse as PowerPoint files

In ClickLearn Attain, is it possible to be able to export the recordings within a project, or part of a project, en masse to individual PowerPoint files and, as a bonus, preserving the project structure via Windows folders — we are currently using the ClickLearn PowerPoint export files to help us with our review process. We’ve found the PowerPoint exports to be a great way to capture feedback from reviews, but exporting them has been somewhat onerous as it seems to be only possible individually…

hmccabeRising Star

asked in Have a question?

Export list of recordings and metadata

In Attain, is there a way to export a list of project recordings (see example below) along with the associated meta data? Example:

Cathy TuckerExplorer

asked in Have a question?

Archive projects

Good morning, Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Cathy TuckerExplorer

asked in Have a question?

Deletion items and Bin

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

A

Anonymous

asked in Have a question?

Feedback & comments - where can I find them?

Where does the feedback and comments go? How do we access this?

KomoriAKEnthusiast

asked in Have a question?

Inserted Text Block overlaying previous video screen

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy

SuecrightExplorer

asked in Have a question?

Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Eduard SammereierRising Star

asked in Have a question?

Data storage on actions

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

hmccabeRising Star

asked in Have a question?

What is an Auto Icon?

What is an Auto Icon and how is it used?

hmccabeRising Star

asked in Have a question?

Change Image Size

Is there a way to change the size of an image? We are using a one column format where the text is before the image. The image appears to be the same size that it was in a 2 column, side by side layout. Because we are using 1 column, we’d like to make the size of the image bigger. Is there a way to do that?

pennyelsonRising Star

asked in Have a question?

Publishing error - Content Not Found

WE are getting an error - see below - have logged a supoport ticket and called the help desk. This is Time critical for us, we go live on Monday 5th August and need to have our Learning Portal working for all of our new users. PLEASE HELP !

Helen EllisEnthusiast

asked in Have a question?

Reordering steps in editor mode

Is it possible to change the order of the recordings in the editor mode? For example, I want the screenshot to be before ‘Click on Personal Information’ below. Thanks in advance!

Daniel EggsteinExplorer

asked in Have a question?

Can I use variables in the ApiGet function in APT?

1
2
3
4
...
17

Page 1 / 17

Badges

servicestreamhas earned the badge Talk Master
ClickLearnSupporthas earned the badge Talk Master
Valerie Sohmhas earned the badge Talk Master
pennyelsonhas earned the badge Talk Master
Matt Bhas earned the badge Talk Master

Show all badges

Powered by Gainsight

Terms & Conditions

Sign up

Already have an account? Login

NOTE: When creating a new account, please note you will by default receive e-mails regarding ClickLearn community activities. You can manage your email preferences under your personal Profile settings. ClickLearn collects personal data to enable your use and to develop and improve the community and to provide you the most useful service, as detailed in the Privacy Policy. We only accept personal accounts. Fake accounts (users engaging under fake names),or group accounts will not be accepted.

Social Login

Login with Token

or

Username - please enter your Username, NOT your email address *

E-mail address *

Company *

Job Title *

Receive community digest emails?

(Private)

Only you and moderators can see this information

*

Yes No

City *

Country *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK