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467 Topics

BlueFoxesEnthusiast

asked in Have a question?

Exporting the full or part of the project structure en masse as PowerPoint files

In ClickLearn Attain, is it possible to be able to export the recordings within a project, or part of a project, en masse to individual PowerPoint files and, as a bonus, preserving the project structure via Windows folders — we are currently using the ClickLearn PowerPoint export files to help us with our review process. We’ve found the PowerPoint exports to be a great way to capture feedback from reviews, but exporting them has been somewhat onerous as it seems to be only possible individually…

FredericGoEnthusiast

asked in Have a question?

Set up Dashboard & Tracking

Hello ClickLearn-Community,we got some questions about the Dashboard and the Tracking option:Is it possible to individualize the content which is shown by the Dashboard? Is it possible to limit / modify which users can see the Dashboard or can every author see it? Is it possible to disable the users names which are shown in the Dashboard analysis?Thanks for your help. GreetingsFrederic

Yassine Ch.Enthusiast

asked in Have a question?

Exclude a record from the Virtual Assistant list

Would it be possible to exclude a particular recording from the Virtual Assistant list, while keeping it in the portal (Document and Video)?

FredericGoEnthusiast

asked in Have a question?

Set up "Text-to-speech" Timing DURING as default?

Hello CL-Community, is there an option to set up the text-to-speech timing “DURING” from the Video Editor as default for every step? I can’t find it in the settings.It’s a lot of work to change it manually for every single step. Thank you for your help in advance. Greetings, FredericABUS - Germany

hmccabeRising Star

asked in Have a question?

Export list of recordings and metadata

In Attain, is there a way to export a list of project recordings (see example below) along with the associated meta data? Example:

Ciarán MartinEnthusiast

asked in Have a question?

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

Cathy TuckerExplorer

asked in Have a question?

Archive projects

Good morning, Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Cathy TuckerExplorer

asked in Have a question?

Deletion items and Bin

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

ClickLearnCSMCommunity Manager

asked in Have a question?

Feedback & comments - where can I find them?

Where does the feedback and comments go? How do we access this?

KomoriAKEnthusiast

asked in Have a question?

Inserted Text Block overlaying previous video screen

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy

Ciarán MartinEnthusiast

asked in Have a question?

Clicklearn editing steps

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

pennyelsonRising Star

asked in Have a question?

Print out Metadata List

Hi there, please can you tell me if there is a way to print a list of recordings, with each recordings metadata showing?thanks Penny

trandoEnthusiast

asked in Have a question?

Data Editor Wild Card

What wild cards can you use in the data editor to denote any input instead of exact input?

Daniel EggsteinExplorer

asked in Have a question?

APT API POST to IFS Cloud

Hello I’d like to have structured test results from APT tests and therefore would create a customized table in IFS Cloud. Is it possible to use the APT functions not only to get data from IFS but also to POST data?If yes, do you have an example I can use?Thanks for your advice.BR, Daniel

SuecrightExplorer

asked in Have a question?

Publishing Error - cannot find setting

The first error is new to me. I have no idea what setting needs to be updated in the Publishing Template. I have found the Voice Setting and have changed it twice to a different voice but still getting the same error.

Daniel EggsteinExplorer

asked in Have a question?

Scheduled task chains to plan test runs on a VM i.e. at night

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

RebeccaEnthusiast

asked in Have a question?

CL will only Capture Full Screen

When doing an automatic recording - ClickLearn will only put the green box around the full screen and will not capture any text. I cannot find anywhere to make a change so that the box highlights the relevant area.I have not made any settings changes to CL or to browser etc. I have cleared all caches and ensured Chrome is shutting down fully.Any ideas?

Bruce.HoffortEnthusiast

asked in Have a question?

Organize projects in folders

Is there a way to Organize projects into folders?

SuecrightExplorer

asked in Have a question?

Content Block - scaling

Below is a screenshot of one step in my recording. I am trying to figure out how can I move the text to show the ‘OK’ button that is on the page in NAV. In this screen shot it is hot spotted with a red outline.This has happened on a few of my recorded steps. If I use a larger monitor to display, this does not happen. Has anyone else had issues with this? Thanks,

Jackie PerryEnthusiast

asked in Have a question?

Recordings not showing up in content Portal after being published

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.Thanks

Eduard SammereierRising Star

asked in Have a question?

Language specific URL from IFS portal

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.

Eduard SammereierRising Star

asked in Have a question?

Data storage on actions

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

SueShu2Explorer

asked in Have a question?

Refresh of D365

Our consultants have added and removed fields within D365 since we captured the steps in ClickLearn - is there a way to refresh without having to manually update the screenshots?

hmccabeRising Star

asked in Have a question?

What is an Auto Icon?

What is an Auto Icon and how is it used?

hmccabeRising Star

asked in Have a question?

Attain Auto Icon

What is an Auto Icon and how is it used?

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