Discussions

Hi All, We have been using clicklearn to record IFS processes. We were early on advised that editings steps directly could impact clicklearns ability to “replay” content, and update it with future iterations. as such we’ve been using “Note” sections to add notes in, but we’re still left with a number of steps with unclear information to the common user that we don’t want to remove in case it affects the replayCan you please provide clarity in what we can and can’t edit in terms of steps that will affect the replay tool to help enhance our user experience? Kind regards,Ciarán M

Good morning,  Is there a way to archive old projects? I don’t want to delete them but I don’t really want to see them on my “active” list. Thank youCathy

Good morning, Just a thought, if I delete by mistake a file, project, recordings… is there a bin where I can retrieve the items deleted? ThanksCathy

Where does the feedback and comments go? How do we access this?

When I insert a new content block of text side by side with an image and upload the image, it looks fine in the written format but in the video, my smaller screenshot is overlayed on top of whatever the last screen captured by video. In this shot, I’m trying to highlight how to use a lookup tool so added a Windows screenshot with annotations that I uploaded and put into a new Text Block. This is what I see when I play the video: my screenshot floating over the last video screen, which isn’t what I wanted.I assumed adding a new content block inserted the whole block and would take up the whole screen in the video, similar to how it looks in the written format.Any thoughts on how I can achieve a full screen new text block with image?Thanks,Andy​​​​​​​

Hi there, please can you tell me if there is a way to print a list of recordings, with each recordings metadata showing?thanks Penny

What wild cards can you use in the data editor to denote any input instead of exact input?

Hello I’d like to have structured test results from APT tests and therefore would create a customized table in IFS Cloud. Is it possible to use the APT functions not only to get data from IFS but also to POST data?If yes, do you have an example I can use?Thanks for your advice.BR, Daniel

The first error is new to me.  I have no idea what setting needs to be updated in the Publishing Template.   I have found the Voice Setting and have changed it twice to a different voice but still getting the same error. 

Is there a scheduler in ClickLearn to plan test runs on VMs without having to start them manually? I’d like to run certain tests for different processes every night. If not, what is your recommendation how to automatically trigger tests?

When doing an automatic recording - ClickLearn will only put the green box around the full screen and will not capture any text. I cannot find anywhere to make a change so that the box highlights the relevant area.I have not made any settings changes to CL or to browser etc. I have cleared all caches and ensured Chrome is shutting down fully.Any ideas?

Is there a way to Organize projects into folders?

Below is a screenshot of one step in my recording.   I am trying to figure out how can I move the text to show the ‘OK’  button that is on the page in NAV.   In this screen shot it is hot spotted with a red outline.This has happened on a few of my recorded steps.  If I use a larger monitor to display, this does not happen. Has anyone else had issues with this? Thanks, 

I am absolutely sure that this is an error in the set up of the structure but have been going around in circles so any assistance would be greatly appreciated.When I publish I am not seeing any error messages but also not seeing any of the content recordings that are in the folder, I am pretty sure it is something to do with the Structure set up which I copied from another project but failing miserably to get it to work.Thanks

Is it possible to define a forwarder for a IFS linkage to a language based URL for Clicklearn? In IFS pages it is possible to define a URL with parameters likepage/partcatalog/form?$filter=<fieldname> eq #USER_LANGUAGE#to jump to a clicklearn page we can modify this in IFS to<company-name>.partal.eu.clicklearn.com/publiccontent/<clicklearn_project>.<language_code>/<clicklearn_project>.htm?language=#USER_LANGUAGE#This should be forwarded to the language based Clicklearn URL.Does anyone have a solution for this idea? A second idea is to find a possibility to bring the placeholder #USER_LANGUAGE# into the URL on the IFS side. But this seems more complex.  

Hello, where is the data flow with ClickLearn Studio?As I understand:When Creating or opening a Recording or structure the file clrx/clsx ist stored on the local pc when Saving a Recording or Structure the file clrx or clsx is is stored in the clicklearn server When producing the html files, the data is created localy or on the server? when publishing the html files, the data is stored in a public or private space on the server? when sharing with a link we get a token-URL to which data?Can anyone bring light into this dark forest?

Our consultants have added and removed fields within D365 since we captured the steps in ClickLearn - is there a way to refresh without having to manually update the screenshots?

What is an Auto Icon and how is it used?  

What is an Auto Icon and how is it used?  

how to post a query?

Is there a way to change the size of an image? We are using a one column format where the text is before the image. The image appears to be the same size that it was in a 2 column, side by side layout. Because we are using 1 column, we’d like to make the size of the image bigger. Is there a way to do that?

Almost always, I choose the “Full Editing” option when editing a recording. How can I set "Full editing" as the default setting?