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Peter FlintoffEnthusiast

asked in Have a question?

Is there a way to download or export my clicklearn recording steps into excel , that will have the steps in excel in each row?

Is there a way to download or export my clicklearn recording steps into excel , that will have the steps in excel in each row?

Andrea.martinezEnthusiast

asked in Have a question?

Transfer of information from clicklearn to clicklearn cloud

Hello, Happy to join the community. I have 2 question i hope someone can help me. Thanks! Currently my company is using clicklearn (i believe it is the standard on, non cloud… honestly, I dont know much about it) and they want to change to cloud. A little background, my collegue was in charge of the clicklearns (non cloud) but he left the project and now i have to start from an empty page and there are about 1000 files under shelves, books,.. etc. that he has stored in his computer because thats the only way to do it with the current clicklearn. May questions: Can anyone tell me the pro and cons of the clicklearn cloud compared to the clicklearn (i am building a proposition for our client to change to clicklearn cloud? Can I transfer information from my collegue computer (where the file are saved) to my computer or directly to the cloud, keeping the current structure and organization like, sheves, books, … etc…?

A

Anonymous

asked in Have a question?

ContentCloud access and user logins

When we set ContentCloud access to private and set up access rule set via email, is it then necessary that every user who want to have access to the Learning portal have ClickLearn account?

Laura BlumEnthusiast

asked in Have a question?

OR Option in Flow Editor

Is it possible to make an OR option in the Flow editor?For example I have the following flow:Is the BO for company 707? Y/N If the answer is No, then ask Is the currency USD? Y/N (This question is skipped if the company is 707) Later in the process, I need to check, IF the company is 707 OR the currency is USD do these steps.

Laura BlumEnthusiast

asked in Have a question?

Create a small sub-section in written material

How can I create a small sub-section in the written material? In the example below, I can eliminate section 1A from the flow with a question, but in the written material, I can’t figure out how to break out just these three steps into a section without the rest of the flow being under this section

ZaibaEnthusiast

asked in Have a question?

ClickLearn Portal

Hello, How do i start using the Portal?The portal seems empty and i have no clue how do i create a recording. am i missing something? I see the studio which has following options. Going through many videos to create i see everyone using the portal. Am i not using a deployed one? pls help

Jarred BarriosEnthusiast

asked in Have a question?

Is there a way to export all Clicklearn Articles and metadata

Is there a way to export all of the ClickLearn articles on the cloud Published contents to a local computer

ChalmersEnthusiast

asked in Have a question?

Screenshot into Test

Hi, I am trying to select a Screenshot as a Variable for a APT Test I am creating (I am new to ClickLearn) and when the Screenshot is open the Select button is greyed out and I am unable to select the Screenshot. Can any help? Thank you.

msm8504Enthusiast

asked in Have a question?

Promote updated structure to Company ClickLearn portal

Within ClickLearn studio, I’ve created the structure to how I want it to look. How do I promote that structure to our company’s ClickLearn Portal? I’m not seeing any way to publish the changes. Do I need full admin rights to do this? Any information would be appreciated.

ArendExplorer

asked in Have a question?

Template Chapters in Attain

I have tried to search here on the pages, but is it possible to have standard chapters in Attain, like it was in the Classic version? Would like each WI starting with some background information, before the actual steps start. I haven’t been able to figure this one out yet.

ArendExplorer

asked in Have a question?

Use IFS 10 recordings to IFS Cloud?

Hi all, Does anyone know if recordings from IFS10 (or previous versions) can be replayed on IFS Cloud?IFS10 is based on IEE, whilst IFS Cloud is more of a browser type of Interface.

Sivajan SivamoorthyEnthusiast

asked in Have a question?

Publishing multiple languages in one Link

Hi Everyone,I am trying to create one link with two guides and two different languages. Is that possible?Thank you for your help!KR, Sivi

A

Anonymous

asked in Have a question?

Access to ClickLearn Universe

Do you need a license to get started on learning about how to use and implement ClickLearn, on the ClickLearn Universe website?

A

Anonymous

asked in Have a question?

Exporting data from recordings list..

Is it possible to export or download the data on the screen that lists the recordings? we want to display the metadata as columns on the recordings screen and then export the recordings list with the metadata columns.

A

Anonymous

asked in Have a question?

Making bulk edits for mouse steps

In the Recording > video editor > can you make bulk changes? IE, I want to change the mouse movements for each step in my recording. I know how to do that on a step-by-step basis but not for all steps in the recording all at once. Is that possible?

A

Anonymous

asked in Have a question?

Is the CL extension on Web browsers updated simultaneously with the update to the overall software system itself?

Is the CL extension on Web browsers updated simultaneously with the update to the overall software system itself?

A

Anonymous

asked in Have a question?

Training for APT?

Is there a contact/CL Employee user email you could provide for training specifically in APT?

A

Anonymous

asked in Have a question?

Is APT available with our ClickLearn license?

Is APT (Automated Process Testing) an added feature that needs to be purchased or is this part of Attain?

A

Anonymous

asked in Have a question?

Do you have a search function through out all recordings?

Do you have a search function through out all recordings?

A

Anonymous

asked in Have a question?

Can I add external files to extend my documentation?

Is it possible to add additional documentation in form of a Powerpoint to a learning instruction? Meaning in addition to the automatically created PowerPoint another one which for example shows a concept.

A

Anonymous

asked in Have a question?

Mobile app emulators?

Does Clicklearn support any Andorid or iOS emulators?

A

Anonymous

asked in Have a question?

What can I do with assist content in the editor?

With the Assist editor what controls do you have beyond coloured boxed for circling UI elements?

A

Anonymous

asked in Have a question?

Modifying red highlight for assist content?

It would be great if we could move the red box in assist to focus on the area we want our customers to use. Is this option available or on the roadmap?

A

Anonymous

asked in Have a question?

Can I republish my project if I want to - how?

When published, I sometimes change my project on purpose to get the possiblity to republish. Is it possible to force a publish without changes to the project? E.g. if only language settings have changed?

A

Anonymous

asked in Have a question?

Can I find comments and ratings for specific language versions?

If I publish a project in more than one language, is there a way to view this data in the dashboard for each language?

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